Etihad Airways Kigali Office in Rwanda

Located at KN 5 Rd, Kigali, Rwanda, the Etihad Airways office is equipped to offer full-service support to its passengers. Whether you’re flying for business or leisure, the Kigali office ensures that all Etihad passengers receive timely assistance.

Etihad Airways Kigali Office Contact Details

Kigali office is located conveniently downtown, making it accessible for its departing and arriving passengers.

Address:	KN 5 Rd, Kigali, Rwanda
Contact Number:	254 20 760 2515
Email:	feedback@etihad.ae
Working Hours:	Monday – Friday: 9:00 AM to 5:00 PM
Ethihad Airways Website:	https://www.etihad.com/
Online Check-in:	https://www.etihad.com/en-ae/manage/check-in
Flight Status Tracker:	https://www.etihad.com/en-ae/manage/flight-status
Baggage Information:	https://www.etihad.com/en-ae/manage
Baggage Lost and Found:	https://www.etihad.com/en-us/help/baggage-information
Baggage Inquiries:	https://www.etihad.com/en-us/help/baggage-information

Kigali Airport Office Details

Find out the Kigali Airport office details for Etihad Airways:

Airport Name:	Kigali International Airport
IATA Code:	KGL
Contact Number:	250788177200
Address:	KN 5 Rd, Kigali, Rwanda

Services Offered at Kigali Office

Whether you’re a frequent flyer or planning your first flight with Etihad, the airline’s Kigali office offers hands-on support for a range of services.

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Etihad Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights

Etihad Airways Kigali Office Map

Below is the interactive map that guides the passengers to the Kigali office. The map marks the nearby landmarks to identify the airline’s office easily.

Etihad Airways Headquarters

Below are the contact details for Etihad Airways Headquarters:

Address:	New Airport Road, Khalifa City A, P.O. Box 35566, Abu Dhabi, United Arab Emirates
Contact Number:	+971 2 599 0000
Email:	info@etihad.ae

List of all Etihad Airways offices.

Etihad Airways is known for its premium travel services, making it the preferred choice for passengers taking its flight from Kigali. The airline has also won multiple awards and accolades from World Travel and Skytrax, making it the most reliable airline in the world.

In addition, from Economy Class to Business, the airline offers a customized experience for travelers. Passengers from Kigali can connect to destinations across the Middle East, Asia, Africa, and Europe. The Etihad Airways Kigali office ensures that passengers can access all travel-related services and plan their travel with ease.

FAQs

How can I contact the Etihad Airways Kigali Office for reservations?

Call 254 20 760 2515 or email guest@etihadairways.com for all your queries related to flight booking and cancellations.

Are there special assistance services available at the Etihad Airways Kigali Airport office?

Yes, services for pets, special meals, mobility support, and unaccompanied minors are available and can be requested at the Kigali office 48 hours before scheduled departure.

Can I make changes to my booking through the Kigali Office?

Yes, the Kigali office handles the flight changes and cancellation queries, and is subject to the applicable penalty.

Does the Etihad Airways Kigali office handle baggage-related issues?

Yes, Kigali office assists with baggage inquiries, including lost or damaged baggage, and helps passengers with compensation related to baggage issues.

What are the operating hours of the Etihad Airways Kigali office?

The Kigali office operates 24/7, ensuring round-the-clock support for its passengers.