Is KissandFly Reliable for Travel Booking?

KissandFly is an online platform to book air tickets. It has an easy booking process with the support of a vast number of airlines. By offering low-cost flight bookings at affordable prices, it has gained positive reviews. To support these reviews, it has achieved various certificates in terms of safety. Regardless, fliers must go through the company’s policies and reviews before proceeding.

What is KissandFly?

Headquartered in Vienna, Austria, KissandFly has been offering various types of travel services since 2009. This European firm is a part of TTN (Tickets Travel Network). Additionally, all the services provided by the company are accredited by IATA (International Air Transport Association). Hence, this online firm adheres to all the laws effective in Italy.

KissandFly serves as a third-party aggregator.
Unlike a traditional travel agent, it acts as a middleman between the airline and the customer.
It offers a wide range of services, including:
- Ticket bookings for flights
- Train, bus, and hotel ticket bookings
- Transfers
- Insurance
- Concert tickets
- Car Rentals

How Does KissandFly Work?

The process of booking flights with KissandFly is simple. It is fast, easy to use, and offers affordable pricing. This platform aggregates prices from around 750 airlines. With a few clicks, users can book this service. The process for booking is described below:

Search flights by entering routes, dates, and the number of travelers.
Compare options and select preferred rates.
Add extra services like baggage or insurance (if needed).
Enter passenger and payment details.
Receive an e-ticket and confirmation email.
Users can also access support if needed.

Is KissandFly Legit?

Indeed, KissandFly is legit. It is a trustworthy and regulated platform for online travel bookings. Users from over 22 countries are utilizing it for different services. Italy, Estonia, Germany, Spain, and France are a few of them. Additionally, it is a member of Tickets Travel Network (TTN), which runs 3 more travel firms similar to this website. In addition to these, several other reasons prove KissandFly legit:

Possesses a PCI DDS certificate for global safety
Ensures a secure payment procedure for ticket reservations
Authorized by IATA (International Air Transport Association) to sell tickets
Adheres to the travel laws and regulations of Italy
Owns a dedicated R&D center with 200+ staff members
24/7 multilingual customer care support is available in all markets

KissandFly Customer Reviews

Being a third-party site, users may have concerns regarding the reliability of KissandFly. Overall, KissandFly has mixed customer reviews. Some travelers report straightforward booking and successful travel for domestic flights. These too at lower prices than the actual. However, a few users have faced major issues.

Positive Experiences:

Secured international flights at discounted prices
Usually cheaper tickets than the ones on the official airlines’ website

Common Complaints:

Delayed or missing e-tickets
Unresponsive customer care service
Hidden service fee during cancellation or changes
Long wait times for refunds
Extra charges for support or booking confirmations

Is KissandFly Reliable for Booking Tickets?

Certainly, KissandFly is reliable for booking flight tickets in some cases. Specifically, for simple itineraries where no changes or cancellations are expected. Many users have successfully received valid e-tickets on time and completed their journeys without any problem. In addition to this, this platform offers competitive ticket prices and a user-friendly booking process.

However, as per customer review, it may not be genuine for:

Urgent or last-minute bookings
Flights with multiple stopovers or airlines
Fliers who may need strong customer support and flexibility

How is KissandFly Customer Service?

The customer service of KissandFly is outstanding. They offer 24/7 support in multiple languages across various countries. Users can seek help at any time of the day. Also, KissandFly customer service has received positive feedback from various platforms.

The staff is highly attentive and professional.
They are praised for being patient and helpful.
Booking and check-in issues are quickly resolved.
Travelers have complimented them for their speedy response via WhatsApp and emails.
They receive accurate information and guidance during their booking and travel processes.
The multi-lingual and round-the-clock support is appreciated globally.

Is KissandFly Safe?

Undoubtedly, KissandFly is safe in terms of payment processing. It is a holder of the PCI DDS certificate, which is a global recognition for safety. Additionally, they use a secure protocol for receiving online payments. Apart from that, this European travel firm ensures the complete safety of credit cards and personal information at the time of booking.

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In sum, KissandFly is a safe and legit travel booking platform. It renders its customers affordable flight bookings and various travel services. Being a holder of IATA accreditation and PCI DDS certificates ensures a safe payment procedure. Though user experiences vary, it is generally reliable for simple itineraries. Nonetheless, it is advised to review policies and customer feedback carefully before booking.