Korean Air Hanoi Office in Vietnam

Room 1401, 14th Floor Discovery Complex 302 Cau Giay Street, Dich Vong Ward Cau Giay District Hanoi, Vietnam

Monday to Sunday : 24 Hours

84 24 3934 7247

The Korean Air (KE) office is located in Hanoi, Vietnam. The office is responsible for many purposes. Primarily, it involves managing and operating flights regularly. Other roles of the staff of this office are ticket booking/cancelling/upgrading, mobility assistance, seat selection/upgrade, etc.

Contact Details of the Korean Air Hanoi Office

The contact details for the office are added below in the table. It includes its address, contact number, and other important information.

Address	Room 1401, 14th Floor Discovery Complex 302 Cau Giay Street, Dich Vong Ward Cau Giay District Hanoi, Vietnam
Contact Number	84 24 3934 7247
Operating Hours	Monday to Sunday: 24 Hours
Email Address	customersvc@koreanair.com
Website	https://www.koreanair.com/

Hanoi Airport Office Details

Find out the Hanoi Airport office details for Korean Air:

Airport	Noi Bai International Airport
Airport Code	HAN
Contact Number	84 1900 636535
Address	Phu Minh, Soc Son, Hanoi, Vietnam

Services Offered by the Hanoi Office

The airline representatives help travelers by providing assistance and guidance on the full range of services through the carrier. A few of them are:

Special Baggage (Sports Equipment, Instruments, etc.)	Carry-on restrictions and guidelines
In-Flight Entertainment	Seat Assignments, Requests, and Upgrades
Group Bookings and Business Travel	Checked and Cabin Baggage Allowances
Airport Lounge Access	Lost, Delayed, or Damaged Baggage
Flight Ticket Booking/Reservations/Modifications	Flight Ticket Cancellations and Changes
Million Miler Club	KAL Lounge
Online, Mobile, and Airport Check-in	In-Flight Meal Options
Immigration and Customs Service	Flight Status Information and Schedule Change
Duty Free	SKYPASS Frequent Flyer Program
Airport Transfers and Shuttle Services	Paid and Complimentary Onboard Wi-Fi
Wheelchair and Mobility Services	Korean Air Duty Free
Elderly or Disabled Passengers Assistance	Unaccompanied Minor Services
Visa on Arrival and Visa Requests

Korean Air Headquarters

Below are the contact details for the Korean Air Headquarters:

Address:	260, Haneul-gil, Gangseo-gu, Seoul, Gonghang-dong, Korea
Contact Number:	+8215882001
Email:	customersvc@koreanair.com

List of all Korean Air Offices.

The staff at the Hanoi Office is friendly and professional. They provide help to fliers with reservations, check-in, and travel information. The team is highly trained in assisting customers with special needs and customer requests. Additionally, in multiple languages, they serve international travelers.

FAQs

Where is the Hanoi Office located?

The office is located at Room 1401, 14th Floor Discovery Complex 302 Cau Giay Street, Dich Vong Ward Cau Giay District Hanoi, Vietnam.

What are the operating hours of the Korean Air Hanoi office?

The office operates 24/7, ensuring round-the-clock support for its passengers.

Does the Korean Air Hanoi Office handle baggage-related issues?

Yes, the office assists with baggage inquiries, including lost or damaged baggage, and helps passengers with compensation related to baggage issues.

Are there special assistance services available at the Hanoi Office?

Yes, Korean Air offers special assistance services at its office, catering to various needs like passengers with disabilities, families with children, and those requiring medical assistance.