British Airways Headquarters
British Airways Plc. Waterside PO Box 365 Harmondsworth, UB7 0GB United Kingdom
Monday to Sunday: 7:30 AM to 20:00 PM
+0344 493 0787
The British Airways corporate office is located at British Airways Plc. Waterside PO Box 365 Harmondsworth, UB7 0GB United Kingdom. The corporate office plays an important role in maintaining these standards, delivering customized solutions for business clients, and ensuring a seamless travel experience. This article offers an in-depth overview of the British Airways head office, including contact details, services offered, and essential information for all stakeholders.
British Airways Head Office Contact Details
The British Airways corporate office at Waterside caters to the needs of corporate clients, travel agencies, and passengers with complex travel needs. Below is the detailed table outlining the essential contact information:
Office Address | British Airways Plc. Waterside PO Box 365 Harmondsworth, UB7 0GB United Kingdom |
Main Office Phone | +0344 493 0787 |
Customer Service Email | customer.relations@ba.com |
Working Hours | Monday to Sunday: 7:30 AM to 20:00 PM |
Official Website | https://www.britishairways.com/ |
Services Offered at British Airways Corporate Office
The British Airways head office handles a range of travel and business-related services. From managing complex travel itineraries to corporate partnerships, the office ensures timely support to all stakeholders – passengers, travel agents, and corporates. Below is the overview of the essential travel services:
Tailored travel solutions for businesses | Dedicated corporate account managers |
Customized booking for conferences and events | Special group fares and flexible ticketing |
Access to booking platforms | Arrangements for private charter flights |
Flight deals for corporate events, sports teams, and VIP travel | Air freight bookings |
Claims and compensation for flight disruptions | Lost, delayed, or damaged baggage |
Refunds, cancellations, and itinerary changes | Rebooking support |
Executive Club Loyalty benefits | Smooth multi-airline travel assistance |
Guidance on visa requirements | Travel support for passengers with disabilities |
Unaccompanied minor handling | Live updates on delays and cancellations |
Multilingual support | Assistance with delayed, lost, or damaged baggage |
British Airways Headquarters Map
The British Airways Head Office, located at Waterside, is a known landmark near London Heathrow Airport. If you’re planning a visit or need to locate the facility, an interactive map is essential for smooth navigation. Using the digital map below allows visitors to explore nearby transport links and parking areas.
British Airways Executive Customer Service Contacts
NAME | POSITION | OFFICE ADDRESS | CONTACT DETAILS |
---|---|---|---|
Calum Laming (Primary Contact) | (Chief Customer Officer) | British Airways Plc, Waterside, PO Box 365, Harmondsworth, UK UB7 0GB | Calum.Laming@ba.com |
Ian Blackman (Secondary Contact) | VP Airports East USA, Latin America and the Caribbean | British Airways Plc, Waterside, PO Box 365, Harmondsworth, UK UB7 0GB | Ian.Blackman@ba.com |
Rene de Groot | (Chief Operating Officer) | British Airways Plc, Waterside, PO Box 365, Harmondsworth, UK UB7 0GB | Rene.degroot@ba.com |
Sean Doyle (Chief Executive) | (Chief Executive Officer) | British Airways Plc, Waterside, PO Box 365, Harmondsworth, UK UB7 0GB | Seanl.Doyle@ba.com (011 44 20 8738 5050) |
The British Airways corporate office in Harmondsworth handles the airline’s global operations, thus delivering excellent support to corporate clients, travel agencies, and passengers with complex travel needs. The British Airways head office offers a reliable and high-quality service.
FAQs
British Airways headquarters is located in British Airways Plc. Waterside PO Box 365 Harmondsworth, UB7 0GB United Kingdom.
You need to submit a detailed description of the issue you’re facing during your travel or for your upcoming flight. Mention the booking reference and ticket number, and email your concern to customer.relations@ba.com for faster resolution.
The office is open Monday to Sunday: 7:30 AM to 20:00 PM.
The British Airways head office provides a range of services, including booking and ticketing assistance, corporate travel management, cargo service, charter flight booking, and more.
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