Air Astana Jakarta Office in Indonesia
Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia
Monday to Sunday: 24 Hours
6221 6410888
Air Astana (KC) Jakarta Office is located in Jakarta, Indonesia. Here, the staff is trained to handle both routine travel and complex issues. These include lost luggage, visa, and connecting flight information. Fliers can have in-person assistance. In addition to it, they can also reach out to the staff via phone or email during business hours.
Contact Details of Air Astana Jakarta Office
To contact in-person with the representatives of Air Astana in the office in Jakarta, one may need their precise location. Hence, the following table provides the essential details regarding the same.
| Address | Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia |
| Phone Number | 6221 6410888 |
| Working Hours | Monday to Sunday: 24 Hours |
| Email Address | call.centre@airastana.com |
| Official Website | https://airastana.com/ |
| Online check-in | https://airastana.com/ind-en#checkin |
| Flight status | https://airastana.com/ind-en#flight-status |
Jakarta Airport Office Details
Find out the Jakarta Airport office details for Air Astana:
| Airport Name | Soekarno–Hatta International Airport |
| Airport Code | CGK |
| Contact Number | 62 21 550 5000 |
| Address | Soekarno-Hatta, Tangerang, Banten 19120, Indonesia |
Services Available at Air Astana Jakarta Office
The Air Astana Jakarta office can assist travelers with different types of passenger services. Hence, they ensure the travelers get timely and appropriate assistance. Frequently handled inquiries in this office include:
| Visa-related Information | Pet Relief Area |
| Ticket Booking | Duty-Free Allowance |
| Traveling with Pets or Animals | Web/Online Check-in |
| Baggage Allowance | In-flight Meals |
| Airport Counter Check-in | Unaccompanied Minor |
| Airport and In-flight Wifi | Flight Ticket Purchase and Cancellation |
| Flight Information | Airport Lounges |
| Immigration Services | Missing Luggage |
Map of the Air Astana Office in Jakarta
The map of the Air Astana Jakarta office aids passengers in finding the location easily. For inquiries like ticketing, travel support, and special requests, knowing the precise location is essential. Hence, one can refer to the interactive map below.
Air Astana Headquarters
Below are the contact details for Air Astana Headquarters:
| Address: | 4A Zakarpatskaya street, Almaty 050039, Kazakhstan |
| Contact Number: | +7 (727) 258 41 35/36 |
| Email: | call.centre@airastana.com |
List of all Air Astana Offices.
The Air Astana office in Jakarta provides complete air travel support. Visiting or calling via phone allows travelers to solve issues with bookings, baggage, visas, and flights quickly and easily. Contacting the Air Astana office in Jakarta before your travels can make your journey more convenient, easier, and hassle-free.
FAQs
Air Astana’s Jakarta office is located at Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia.
You can reach the Air Astana office in Jakarta by calling 6221 6410888.
Baggage services are offered at the airport. You can check luggage and get assistance with baggage issues at the Air Astana counter.
Yes, flight changes and cancellations can be processed by either calling the office or using the official website.

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