Susi Air Medan Office in Indonesia

Deli Serdang Regency, North Sumatra

Monday to Sunday: 24 Hours

+62 (265) 631-220

Susi Air (SI) Medan Office is located in Medan, Indonesia. The airline’s office serves as an important hub for travelers seeking seamless domestic travel services, especially to Indonesia’s hard-to-reach destinations. The office offers a wide range of services from booking flights to addressing special travel requirements, ensuring a smooth travel for leisure and business travelers.

Susi Air Medan Office Contact Details

The Susi Air Medan office is accessible to assist passengers with travel inquiries and other arrangements. Below is a table summarising the key contact details for easy access to support:

Office Address	Deli Serdang Regency, North Sumatra
Main Office Phone	+62 (265) 631-220
Email Address	callcenter@susiair.com
Working Hours	Every day 24 Hours
Official Website	https://susiair.com/

Medan Airport Office Details

Find out the Medan Airport office details for Susi Air:

Airport Name	Kualanamu International Airport
Airport Code	KNO

Services Offered at the Susi Air Medan Office

The Susi Air Medan office is equipped with a dedicated team of travel professionals delivering personalized assistance to meet diverse passenger needs. The airline specialises in serving remote travel routes, making the Medan office an important point for travelers accessing Indonesia’s far-flung regions.

Here is the comprehensive list of services provided at the Susi Air Medan Office:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Susi Air Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

Susi Air Medan Office Map

The Susi Air Medan office is located in the heart of Medan, which is a vibrant business and cultural district. Use the interactive Susi Air office map below, which helps passengers navigate easily and find directions:

Susi Air Headquarters

Below are the contact details for Susi Air Headquarters:

Address:	Jl. Merdeka No. 312, Pangandaran, Pangandaran, Indonesia, West Java
Contact Number:	+62 (265) 631-220, +62 811 211 3080
Email:	info@susiair.com

List of all Susi Air Offices.

The Susi Air Medan office serves the airline’s mission to connect Indonesia’s vast and diverse regions. The airline offers a wide range of services from ticketing to specialized charter arrangements, which ensure passengers can explore remote destinations with ease.

FAQs

Where is the Susi Air office located in Medan?

Susi Air’s Medan office is located at Deli Serdang Regency, North Sumatra.

How can I reach the Susi Air office in Medan?

You can reach the Susi Air office in Medan by calling +62 (265) 631-220.

Can I arrange special assistance, such as wheelchair support, at the Medan office?

Yes, special services like mobility assistance or support for unaccompanied minors can be arranged by contacting the office at least 48 hours before travel.