Cathay Pacific Headquarters
6th Floor, Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong
Monday-Sunday: 24 Hours
+852 2747 3333
Cathay Pacific’s Headquarters is located in Hong Kong and serves as a nerve centre for its airline’s premium services and extensive international network. The Cathay Pacific headquarters is recognized for its operations, customer service, and strategic partnerships. Cathay Pacific’s corporate office, including contact details, services offered, and how to navigate the support systems catered to passengers, business, and travel agencies seeking reliable assistance.
Cathay Pacific Head Office Contact Information
The Cathay Pacific head office is located in Hong Kong and is the central hub for managing passenger inquiries, corporate partnerships, and operational logistics. The airline supports a wide range of services from flight booking to baggage claim disputes, and bulk fare deals for corporates and travel agencies.
Below is the list of contact informationwhich will streamline the communication for passengers, businesses, and travel agencies:
Office Address | 6th Floor, Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong |
Phone Number | +852 2747 3333 |
Email Address | info@cathaypacific.com |
Working Hours | Monday-Sunday: 24 Hours |
Official Website | https://www.cathaypacific.com/ |
Services Offered at Cathay Pacific Corporate Office
The Cathay Pacific corporate office delivers a wide range of services or passengers, travel agencies, and corporate clients, ensuring a smooth transition at every step of the journey. The essential travel service offered at the Cathay Pacific corporate office includes flight reservations, baggage claim assistance, special support for passengers with disabilities, and special assistance services.
Facilitates booking, modifying, or canceling flights | Group bookings for travel agencies |
Tailored corporate travel programs | Handles claims for lost, delayed, or damaged baggage |
Arranges support for passengers with disabilities | Dedicated support for pet travel, unaccompanied minors, and medical cases |
Manages inquiries related to the Asia Miles | Coordinates cargo logistics |
Charter flight operations for businesses | Compensation for flight delays and cancellations |
Offers tailored travel packages and bulk business | Account management for businesses |
Manages seat selection and meal preferences | Excess baggage purchases |
Handles press inquiries and partnership opportunities |
Cathay Pacific Headquarters Map
The Cathay Pacific Headquarters is located on the 6th Floor, Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong. The office is easily navigable, thanks to the interactive map below, and thus smoothly ensures in-person visits for corporate clients, partners, and visitors.
Cathay Pacific Executive Customer Service Contacts
NAME | POSITION | CONTACT DETAILS |
---|---|---|
Lavinia Lau (Primary Contact) | Chief Customer and Commercial Officer | lavinia_lau@cathaypacific.com |
Ronald S.P. Lam | Chief Executive Officer | ronald_lam@cathaypacific.com |
Cathay Pacific’s corporate office serves as a centralised hub for global operations, offering comprehensive support for passengers, travel agencies, and corporate clients. The corporate office offers reliable solutions to your travel, ensuring a hassle-free experience. Being the most preferred carrier in Southeast Asia, Cathay Pacific continues to prioritize customer satisfaction and operational excellence from its Hong Kong headquarters.
FAQs
The Cathay Pacific headquarters is located on the 6th Floor, Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong
Reach out via email at info@cathaypacific.com, by phone at +852 2747 3333.
The physical office operates Monday to Sunday: 24 hours.
The office handles flight bookings, baggage claims, special assistance, loyalty program inquiries, cargo services, and corporate travel solutions.
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