Cathay Pacific Surabaya Office in Indonesia

Cathay Pacific (CX) Surabaya Office is located in Surabaya, Indonesia. The Cathay Pacific Surabaya office plays a crucial role in assisting passengers with all travel-related queries, from flight booking to travel arrangements and other special services. The office offers a wide array of services tailored to meet diverse travel needs.

Cathay Pacific Surabaya Office Contact Details

The Cathay Pacific Surabaya office is accessible to assist passengers with travel inquiries and other arrangements. Below is a table summarising the key contact details for easy access to support:

Office Address	Suite 700 7F Plaza BRI, Jl. Jend. Basuki Rachmat No.122, Keputran, Tegalsari, Surabaya, East Java 60265, Indonesia
Phone Number	62 31 5317338
Email Address	bos8bag@cathaypacific.com
Working Hours	Monday-Sunday: 24 Hours
Official Website	https://www.cathaypacific.com/
Online Check-in	https://www.cathaypacific.com/cx/en_IE/faqs/check-in/online-check-in.html
Flight Status	https://www.cathaypacific.com/cx/en_US/prepare-trip/flight-status.html
Baggage Policy	https://flights.cathaypacific.com/en_IN/baggage.html

Surabaya Airport Details

Find out the Surabaya Airport office details for Cathay Pacific:

Airport Name	Juanda International Airport
Airport Code	SUB
Contact Number	62 31 2986200
Address	Jalan Ir. H. Juanda, Sidoarjo, East Java, Indonesia

Services Offered at the Cathay Pacific Surabaya Office

The Cathay Pacific Surabaya office is equipped with a team of experienced professionals delivering exceptional customer service. Being a premium international carrier, the airline focuses on quality, efficiency, and passenger satisfaction, offering a wide range of travel services that elevate the passenger travel experience.

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Cathay Pacific Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

Cathay Pacific Surabaya Office Map

The Cathay Pacific Surabaya office is located in Suite 700 7F Plaza BRI, Jl. Jend. Basuki Rachmat No.122, Keputran, Tegalsari, Surabaya, East Java 60265, Indonesia. Use the interactive Cathay Pacific city office map that helps passengers find directions easily and ensure a smooth visit.

Cathay Pacific Headquarters

Below are the contact details for Cathay Pacific Headquarters:

Address:	6th Floor, Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong
Contact Number:	+852 2747 3333
Email:	info@cathaypacific.com

List of all Cathay Pacific Offices.

The Cathay Pacific Surabaya office serves as an important hub for passengers seeking premium air travel services. Whether you’re booking a flight, arranging special assistance, or resolving baggage issues, the Cathay Pacific team at the city office is adept at offering well-informed solutions to your travel. For travelers in this vibrant city, the office is an important resource for navigating the complexities of air travel with ease.

FAQs

Where is the Cathay Pacific office located in Surabaya?

Cathay Pacific’s Surabaya office is located at Suite 700 7F Plaza BRI, Jl. Jend. Basuki Rachmat No.122, Keputran, Tegalsari, Surabaya, East Java 60265, Indonesia.

Can I book international flights from the Cathay Pacific Surabaya office?

Yes, the office facilitates bookings for all Cathay Pacific destinations. You can contact the office at 62 31 5317338.

What are the office hours of the Surabaya office?

The physical office is open Monday to Sunday, 24 hours a day.

Does the Cathay Pacific Surabaya office assist with special needs, such as wheelchair support?

Yes, the office provides mobility support, unaccompanied minor services, medical assistance, and other special assistance. The request must be made at least 48 hours before departure in advance.