Air China Astana Office in Kazakhstan

Air China’s Astana office is the primary hub for the airline’s operations in the Kazakhstan, serving as the main contact center for passengers seeking comprehensive customer support related to their travel. The office caters to both business and leisure travelers, offering a range of services designed to enhance the travel experience, while maintaining the airline’s commitment to flexibility, reliability, and customer satisfaction.

Air China Astana Office Contact Details

The Air China office in Astana offers multiple contact points to ensure passengers can access support easily. Here are the essential contact details for the passengers reaching out to the office:

Office Address	Astana, Kazakhstan
Phone Number	7 702 702 01 48
Email Address	ffp@airchina.com
Working Hours	Monday to Sunday: 24 Hours
Official Website	https://www.airchina.us/

Astana Airport Details

Find out the Astana Airport office details for Air China:

Airport Name	Nursultan Nazarbayev International Airport
Airport Code	NQZ
Airport Phone Number	7 7172 70 29 99
Airport Address	14 Kabanbay Batyr Ave, Astana 020000, Kazakhstan

Services Offered at the Air China Astana Office

The Air China Astana office has a staff of trained executives who will understand your concerns and offer the resolution that best suits your travel needs. These Air China representative are well aware of the airline’s policy, help you with accurate information related to their travel, add flexibility to your travel, this empower you at every step.

Below is an overview of the essential service provided:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Air China Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

Air China Astana Office Map

The Air China Astana Office is located in a convenient and accessible area. An interactive map is provided below to help passengers easily locate the office.

Air China Headquarters

Below are the contact details for Air China Headquarters:

Address:	No. 30, Tianzhu Road, Shunyi District, Beijing, 101312, China
Contact Number:	+86 10 61461049
Email:	customer.relations@airchina.us

List of all Air China Offices.

The Air China Astana office is the central point of the airline’s operations in the Kazakhstan, offering a range of travel services to ensure a smooth and enjoyable travel experience. With its strategic location, dedicated staff, and comprehensive travel support, the office caters to the diverse needs of the passengers traveling to and from Kazakhstan. The Air China office in Astana delivers exceptional services and is backed by the experienced airline’s staff.

FAQs

Where is the Air China office located in Astana?

Air China’s Astana office is located at Astana, Kazakhstan.

Can I book international flights from the Air China Astana office?

Yes, the office facilitates bookings for all Air China destinations. You can contact the office at 7 702 702 01 48.

Does the Astana office provide visa assistance?

No, the office offers general guidance on travel documentation, but passengers must obtain their visas directly through embassies and consulates.

Are there special services for passengers with disabilities?

Yes, the office provides mobility support and other accommodations for passengers with special needs. The services can be booked by visiting in person, and must be requested up to 24 hours before departure.