Air New Zealand Head Office
Air New Zealand 185, Fanshawe Street, Auckland 1010, New Zealand
Monday to Friday 9:00 am - 5:00 pm
+64 9 357 3000
Air New Zealand’s Head Office is based at 185 Fanshawe Street, Auckland 1010, New Zealand. From this hub, the carrier manages its key business decisions, network planning, and partnerships. To manage these, it has employed a dedicated and skilled staff. Air New Zealand head office, including its contact information and an in-depth overview of the services offered at the airline’s office.
Contact Details of Air New Zealand Corporate Office
To know about the Air New Zealand Corporate Office address and other crucial details, please refer to the table below.
| Address: | Air New Zealand 185, Fanshawe Street, Auckland 1010, New Zealand |
| Phone Number: | +64 9 357 3000 |
| Email Address: | airnz@apiairlines.com |
| Working Hours: | Monday to Friday 9:00 am – 5:00 pm |
| Website: | https://www.airnewzealand.co.nz/ |
Queries Resolved by the Head Office of Air New Zealand
The Air New Zealand Head Office is well-equipped to assist passengers. The office is staffed with trained representatives who ensure that all inquiries are handled accurately, efficiently, and promptly. Below are some examples of issues that the head office can deal with:
| Baggage Allowance Information | Airport Lounge Access |
| Flight Schedule Information | Loyalty Program Redemption |
| In-flight Meal Requests | Seat Selection and Upgrades |
| Visa and Travel Documentation Assistance | Travel Insurance Queries |
| Cargo and Freight Services | Customer Feedback and Complaints |
| Special Assistance Requests | Corporate and Group Travel |
| Refunds and Cancellations | Frequent Flyer Programs (Airpoints) |
| Lost and Found | Flight Bookings and Reservations |
| Emergency Travel Assistance | Airport Transfers and Transportation |
| Charter Flight Requests | Partnership and Alliance Inquiries |
Map of Air New Zealand Headquarters
To help passengers/visitors find the Air New Zealand Headquarters in Auckland, an interactive map is provided below. This map shows the exact location of the office:
Air New Zealand Executive Customer Service Contacts
| NAME | POSITION | CONTACT DETAILS |
|---|---|---|
| Jeremy O’Brien (Primary Contact) | Chief Customer and Sales Officer | Jeremy.obrien@airnz.co.nz +64-21 529 864 |
| Richard Thomson (Secondary Contact) | Chief Financial Officer | richard.thomson@airnz.co.nz |
| Greg Foran | Chief Executive Officer | greg.foran@airnz.co.nz |
Air New Zealand’s Corporate Office serves as the hub for managing airline operations and customer service. With dedicated staff and multiple means of contact, this office provides service support to passengers, cargo, and communication.
FAQs
The exact address of the corporate office of Air New Zealand is 185 Fanshawe Street, Auckland 1010, New Zealand.
It is advisable to get an appointment before visiting to ensure the right representative is available.
The staff do not process visas directly. However, they are able to advise you on the travel documents you will need as well as the official resources.
Yes, the head office directs charter service inquiries, as well as makes the arrangements.
Air New Zealand Nearby Offices
Air New Zealand Offices
Air New Zealand Head Office