United Airlines Headquarters

233 S Wacker Dr, Chicago, IL 60606, United States

customercare@united.com

Monday-Friday: 8:00 am - 5:00 pm

+1-800-864-8331

https://www.united.com/

United Airlines’ headquarters is located in Chicago, United States, and serves as the operational center for passengers’ and cargo operations, as well as corporate relations. United Airlines’ corporate office, including the contact details, available services, and all other resources that passengers and stakeholders use for a hassle-free visit.

United Airlines Corporate Office Contact Information

The United Airlines corporate office is located in Chicago. From its nerve center, the airline operates flights, manages its fleet, and handles customer support. Passengers can contact the head office for corporate inquiries, baggage claims, customer grievances, and strategic communication.

Below is a table outlining the essential contact details for United Airlines’ corporate office:

Address233 S Wacker Dr, Chicago, IL 60606, United States
Phone Number+1-800-864-8331
Email Addresscustomercare@united.com
Working HoursMonday-Friday: 8:00 am – 5:00 pm
Official Websitehttps://www.united.com/

Services Offered at United Airlines Head Office

United Airlines’ head office is an important point of contact for passengers and cargo services. The office also handles day-to-day travel queries and manages relations with travel agencies and other businesses.

Here is the list of key services available at the United Airlines head office:

Handling escalated customer complaintsDisputed related to refunds and duplicate transactions
Addressing lost, delayed, or damaged luggage claimsTailored air travel programs for businesses
Negotiated fare deals for travel agencies and corporations Managing MileagePlus Loyalty Program
Coordinating cargo servicesunaccompanied minor support
Special care for disabled passengers and elderly travelersBoarding assistance to those with medical needs
Account management service for travel agenciesLegal name changes
Business travel packagesPrivate charter service for sports teams and corporations

United Airlines Headquarters Map

You can access the interactive United Airlines head office map that will give you real-time updates on traffic and help you identify the pick-up location for business.

United Airlines Executive Customer Service Contacts

NAMEPOSITIONCONTACT DETAILS
Carole KasperManager – Customer CareC.Kasper@united.com
Bryan StollerGlobal Head of Customer Careb.stoller@united.com
Chief ExecutiveScott Kirbyscott.kirby@united.com

United Airlines’ headquarters in Chicago is the primary hub for the airline’s global operations, ensuring seamless coordination across its route network.  From corporate travel solution and loyalty program management to passenger assistance, the United Airlines head office offers an end-to-end travel solution, ensuring seamless support at every step.

FAQs

Where is the United Airlines headquarters located?

United Airlines’ headquarters is at Willis Tower, 233 S. Wacker Drive, Chicago, Illinois, USA.

How can I contact the United Airlines head office?

You can call the head office at +1-800-864-8331.

Does United Airlines’ headquarters handle baggage issues directly?

Yes, after you report delayed baggage at the airport, you can contact the United Airlines head office for follow-up on the lost, delayed, or damaged baggage.

What services are available at United Airlines headquarters?

The office manages media relations, baggage claims, MileagePlus loyalty support, customer relations, cargo services, and corporate travel solutions.

United Airlines Nearby Offices

United Airlines Offices