Hainan Airlines Headquarters
HNA PLAZA, No.7 Guoxing Road, Haikou City, Hainan Province, China 570203
Monday–Sunday: 24 hours
+86-898-95339
Hainan Airlines’ headquarters is located in Haikou, Hainan Province, China. The head office is located near Haikou Meilan International Airport (HAK) and oversees the airline’s flight operations, corporate affairs, media relations, and cargo operations. Hainan Airlines‘ headquarters also provides passenger support for flight booking, changes, cancellations, compensation due to flight delay, and other complex travel issues.
Hainan Airlines Head Office Contact Information
The Hainan Airlines head office manages the airline’s executive and administrative functions, handling customer relations, media communication, and coordination with travel agencies and corporates.
Below is a table highlighting the essential contact details for the Hainan Airlines head office:
| Address | HNA PLAZA, No.7 Guoxing Road Haikou City, Hainan Province, China 570203 |
| Contact Number | +86-898-95339 |
| Email Address | customerservice@hnair.com |
| Working Hours | Monday–Sunday: 24 hours |
| Official Website | https://www.hainanairlines.com/ |
Services Offered at Hainan Airlines Corporate Office
The corporate office handles all queries and concerns related to lost baggage and offers the affected passengers reimbursement related to delayed air air-damaged baggage. Check out the list of all comprehensive services that are offered at the Hainan Airlines corporate office:
| Assistance with new reservations | Helping passengers with flight changes and cancellations |
| Request fr upgrades to Business/First Class | Help with lost, delayed, or damaged baggage claims |
| Special travel arrangements for business delegations, | Dedicated account management for travel agencies |
| Special discounted fares for travel agencies | Assisting passengers with name changes and corrections |
| Exclusive corporate charter flight services | Dedicated assistance for members of Fortune Wings Club, |
| Support for elderly travelers and unaccompanied minors | Wheelchair support for a passenger with reduced mobility |
| Guidance for international passengers on visa and entry requirements | Coordinating media and press representatives. |
| Compensation and refunds due to flight delay and cancellations | Access to live inventories for travel agencies |
Hainan Airlines Headquarters Map
The Hainan Airlines headquarters is located in Haikou. You can use the interactive Hainan Airlines office map below for detailed navigation.
Hainan Airlines Executive Customer Service Contacts
| NAME | POSITION | CONTACT DETAILS |
|---|---|---|
| Xie Haoming | (Chief Executive) | xiehaoming@hnair.com |
| Mou Weigang | (Vice Chairman) | mouweigang@hnair.com |
| Hou Wei | (Vice President) | houwei@hnair.com |
| Joel Chusid | (Executive Director) U.S. | joel@hnair.com |
The Hainan Airlines headquarters in Haikou is the hub for business affairs as well as maintaining relations with new and existing customers. Whether you need assistance to change the travel date, the Hainana Airlines head office ensures all concerns and inquiries are handled with professionalism, providing timely resolution.
FAQs
The headquarters is located at HNA PLAZA, No.7 Guoxing Road, Haikou City, Hainan Province, China 570203.
You can reach them by phone at +86 898 95339 or email at customerservice@hnair.com.
The office operates 24 hours a day, providing services at any time.
The office assists with flight booking, cancellations, name correction, pet travel support, and special assistance to the disabled and special-abled passengers.


Hainan Airlines Headquarters