Which Terminal is United Airlines at ORD Airport?

Chicago O’Hare International Airport (ORD) operates United Airlines flights through Terminals 1, 2, and 5. The former complex serves as the carrier’s main hub. It is used by United Airlines for most domestic/international arrivals and departures. Moreover, to operate these, it houses 2 Concourses B and C.

Alternatively, Terminal 2 handles the departures of United Express regional flights and some United routes. For this, it serves Concourses E and F. Last but not least, Terminal 5 at ORD operates international arrivals of United Airlines. For managing them, Concourse M of this complex has facilities. Also, it handles flights that need U.S. Customs and Immigration clearance.

What is the Arrival Terminal for United Airlines at Chicago O’Hare International Airport?

Out of all the carriers, United Airlines handles arrivals from the largest number of destinations at ORD Airport. This is because this airfield is a hub for this carrier. All these flights arrive at gates within Terminal 1, specifically Concourses B and C.

  • United Express flights also commonly use Terminals 1 and 2 for arrivals.
  • Some international arrivals are not pre-cleared by the U.S. Customs and Border Protection at their departure airport.
  • All these flights arrive at Terminal 5.
  • Here, they undergo customs and immigration processing.
  • For these, desks are available at the Baggage Level.
  • Once processed, passengers can transfer to their connecting flights in Terminal 1 or 2.
  • However, after finishing the process at Terminal 5, travelers can take the free ATS train to reach Terminals 1 or 2 for their connecting flights.

Which Terminal Does United Airlines Use for Departures from ORD Airport?

United Airlines’ domestic departures are managed via Terminal 1 of Chicago O’Hare International Airport. Here, it houses 2 Concourses- B and C. These buildings collectively have 52 gates. From these gates, seasonal and regular take-offs by this air operator are monitored.

  • United check-in in Terminal 1 is on the Ticketing Level.
  • At the same level, ticketing desks are located.
  • After checking in, travelers can proceed through the security checkpoints.
  • Afterwards, they can move into the concourse area for boarding.

United Airlines Amenities Available at Chicago O’Hare International Airport

To both arriving and departing United Airlines passengers, multiple services are offered at ORD Airport. Whether it is getting food during layovers or filing a complaint for lost items, passengers can easily access the needed facilities. All these amenities are available near Terminals 1, 2, and 5. 

Service animal relief areaForeign currency exchange
ATM (Automated Teller Machine)Lactation Pod (Mother’s Room)
Chapel All gender toilet
AED (Automated External Defibrillator Unit)Elevators and escalators
Airport informationORD Family Lounge
TSA Pre CheckButch O’Hare Plane Exhibit
Seaway Bank & TrustTraveler’s aid
USO LoungeYoga room
Wheelchair assistancePower stations 
Flight information displays Baby Diapers
Passenger paging Meeting rooms

Lost and Found Assistance at ORD Airport’s Terminal for United Airlines

Presently, different departments at Chicago O’Hare International Airport handle lost-items queries based on where they were misplaced. Hence, if one knows where he/she has lost the belonging, staff at the correct office can be contacted. Despite that, before claiming a lost item, keep your photo ID ready.

Lost Item LocationWho to ContactHow to Reach Them
Ticket counters, gate areas, and airplanes United Airlines counter1-800-323-0170
TSA Checkpoints/Security linesTSA Lost and FoundClick here
Rental car facility Rental Car Lost and FoundBy calling (773) 462-9515
Non-food retail shopsIndividual businessContact the particular store
Hudson News StoreHudson News Lost and FoundCall (773) 686-7535
Airport Transit System (ATS)O’Hare Airport Transit System (OATS)Email lost@ohareats.com or Call (773) 462-0400
Food Outlets Airport Concessions By calling (773) 377-7804
Custom areas at Terminal 5U.S. CustomsCall (773) 686-3157
Public areas of terminalsChicago Police DepartmentCall (773) 686-2385
Parking facilities (Keys only)Standard parkingBy calling (773) 686-7530
Parking (For all other items)Chicago Police DepartmentCall (773) 686-2385

Note: If a passenger is not satisfied with the response of the airport’s authorities, he/she can also contact United Airlines Headquarters.

Eateries/Restaurants at Chicago O’Hare International Airport’s Terminal for United Airlines

As of now, there are more than 90 restaurants at Terminals 1, 2, and 5 of ORD Airport. These dining options are open to all passengers, whether they are arriving or departing. Moreover, these food outlets serve everything from local favorites to global dishes, satisfying every passenger’s taste.

Restaurants at Terminal 1:

Food OutletLocation Timings 
Tortas Frontera by Rick BaylessConcourse B, Gate B105:30 A.M. to 9:00 P.M.
Dunkin’ ExpressConcourse B, Gate B145:00 A.M. to 8:30 P.M.
Chili’s TooConcourse B, Gate B145:30 A.M. to 9:00 P.M.
Farmer’s Fridge- Vending MachineConcourse, B Gate B2024 hours, all days
Starbucks and Assorted Beverages- Vending MachineC Concourse, Near Gate C19Twenty hours a day, 7 days a week
Near CTA T1 Side, Pedestrian Tunnel

Eateries at Terminal 2:

Restaurants Location Opening hours 
Home Run Inn PizzaConcourse E, Gate E58:00 A.M. to 8:00 P.M.
Chili’s TooConcourse F, Gate F95:30 A.M. to 9:00 P.M.
McDonald’sConcourse F, Gate F74:00 A.M. to 10:00 P.M.
Carry Out Carry OnConcourse E, Gate E210:00 A.M. to 7:00 P.M.
Starbucks CoffeeConcourse E, Gate E115:00 A.M. to 5:00 P.M.
Concourse E, Gate E24:30 A.M. to 8:00 P.M.
Starbucks and Assorted Beverages- Vending MachineConcourse F, Gate F3, Main Hall 24/7 
Pepsi- Vending MachineConcourse E, Gate E1 Main Hall24 hours (every day)
Near the Baggage Claim area

Food Outlets at Terminal 5:

Restaurant Location Function Hours
Canteen Healthy Snacks- Vending MachineConcourse M, Gate M37Twenty-four hours on all days
Farmer’s Fridge – Vending MachineConcourse M, Gate M2124 hours, 7 days a week
Arrivals or Ticketing area
Concourse M, Gate M25
Concourse M, Gate M924/7
Goddess on the GoConcourse M, Gate M276:00 A.M. to 8:30 P.M.
Concourse M, Gate M94:00 A.M. to 9:00 P.M.
Pepsi- Vending MachineConcourse M, Gate M3724 hours on all days of the week
McDonald’sConcourse M, Baggage Claim5:00 A.M. to 9:00 P.M.

Map of United Airlines Terminal at ORD Airport

An interactive map of Chicago O’Hare International Airport provides United Airlines travelers with a clear understanding of Terminals 1, 2, and 5. This free tool marks key areas such as baggage claim, check-in counters, and security zones. Hence, it helps users navigate efficiently and reach gates on time.

Conclusion

In sum, Chicago O’Hare International Airport’s Terminals 1, 2, and 5 handle flights of United Airlines. These are equipped efficiently to manage check-in and baggage operations. Besides, these complexes also offer traveler-friendly services that make the experience more comfortable and organized.

FAQs

What terminal is United Airlines at Chicago O’Hare Airport?

At Chicago O’Hare International Airport, United Airlines is at Terminals 1, 2, and 5.

Is there a TSA PreCheck at ORD Airport’s Terminal for United?

Yes, at Terminals 1 and 2 of this airport in Chicago, Illinois, there are dedicated TSA PreCheck lanes for United Airlines’ travelers.

Where are the parking lots at the United Airlines Terminal at ORD Airport?

Near Terminals 1, 2, and 5 of Chicago O’Hare International Airport, there are several parking lots for United Airlines flyers.

Can I exchange currency at the ORD Airport Terminal?

Yes, there are many currency exchange counters at Terminals 5, 2, and 1 of this Chicago Airport, provided by Seaway Bank.

THE AUTHOR

Jenifer