Ethiopian Airlines Headquarters

Airport Enterprise Building, Ground Floor, Addis Ababa, Ethiopia

info@ethiopianairlines.com

Monday to Sunday: 24 Hours

+251 11 517 4422

https://www.ethiopianairlines.com/

The Ethiopian Airlines headquarters is located in Addis Ababa, Ethiopia, and serves as the airline’s central command hub, overseeing corporate partnerships, operations, and dedicated customer support for passengers. Ethiopian Airlines‘ head office, including its location, contact details, and services, helps partners and travelers connect easily with the airline’s main office. 

Ethiopian Airlines Head Office Contact Details

Ethiopian Airlines’ head office in Addis Ababa. This proximity makes it very convenient for international travelers seeking in-person assistance for their upcoming departure. 

Below is a detailed overview of the contact information of the Ethiopian Airlines headquarters:

AddressAirport Enterprise Building, Ground Floor, Addis Ababa, Ethiopia
Phone Number+251 11 517 4422
Email Addressinfo@ethiopianairlines.com
Working HoursMonday to Sunday: 24 Hours
Official Websitehttps://www.ethiopianairlines.com/

Services Offered by Ethiopian Airlines Corporate Office

Ethiopian Airlines’ corporate office serves as an operational and administrative hub. It offers a host of travel services not only to travelers but also for corporate clients, travel agencies, and other stakeholders. 

For corporates, they can explore the collaboration opportunities, while travel agencies can get dedicated support in securing the discounted corporate deals.

Here is a list of all essential travel services that are at the Ethiopian Airlines corporate office:

Assists travelers with refunds and flight changesAssist with last-minute flight booking 
Handling queries related to the ShebaMiles loyalty programSpecial fares and group travel deals for travel agencies
Real-time inventory access for tour operators and travel agenciesCommission support and customized travel solution for travel agencies
Support for lost, damaged, or delayed baggageOffer compensation and rebooking support for delayed or cancelled flights
Wheelchair support and boarding assistance for disabled passengersPriority boarding for unaccompanied minors and elderly passengers
Visa guidance for international passengersResolution for fraud transactions and duplicate reservations 
Assist in adding new passengers to the existing itineraryHandle last-minute flight upgrades and seat selection
Baggage and check-in support for the passengers 

Ethiopian Airlines Headquarters Map

The headquarters is located in Addis Ababa. You can use the interactive Ethiopian Airlines office map below for detailed navigation.

The Ethiopian Airlines headquarters in Addis Ababa not only manages the airline’s strategic and operational functions but also assures exceptional customer service for passengers. Whether you’re a traveler who wants to upgrade to business class, a corporate client wants to book a charter flight, or the headquarters offers quality services and assistance at every step. 

FAQs

Where is the Ethiopian Airlines headquarters located?

The head office is located at Bole International Airport, P.O. Box 1755, Addis Ababa, Ethiopia.

How can I contact Ethiopian Airlines headquarters?

You can contact the head office by calling +251 116 656 666 or emailing info@ethiopianairlines.com

What are Ethiopian Airlines’ headquarters office hours?

The Ethiopian Airlines Headquarters office operates 24 Hours a day.

Does the headquarters handle passenger complaints?

Yes, the headquarters manages passengers’ complaints and disputes related to flight delay, lost baggage, and refunds through its customer service departments.