Virgin Australia Queenstown Office in New Zealand

Sir Henry Wigley Drive, Frankton, Queenstown 9300, New Zealand

Monday to Sunday: 5:00 am – 11:00 pm

6434509031

Virgin Australia (VA) Office is located in Queenstown, New Zealand. The office serves as the airline’s primary customer service centre, offering comprehensive travel solutions for domestic and international travelers. These services include flight changes, cancellations, pet travel assistance, minor travel, name corrections, flight upgrades, and group travel assistance.

Virgin Australia Queenstown Office Contact Details

The office, which helps passengers with flight bookings, check-in, flight status, and travel documentation.

Below is a table outlining the complete contact details for the Virgin Australia office in Queenstown:

Address	Sir Henry Wigley Drive, Frankton, Queenstown 9300, New Zealand
Telephone Number	6434509031
Email Address	customer.relations@virginaustralia.com
Working Hours	Monday to Sunday: 5:00 am – 11:00 pm
Official Website	https://www.virginaustralia.com/
Online Check-in	https://check-in.virginaustralia.com/checkin/
Flight Status	https://flightstatus.virginaustralia.com/flightNumber

Queenstown Airport Details

Find out the Queenstown office details for Virgin Australia:

Airport Name	Queenstown Airport
Airport Code	ZQN
Address	Sir Henry Wigley Dr, Frankton, Queenstown 9300, New Zealand
Contact Number	6434509031

Services Offered at the Virgin Australia Queenstown Office

The office offers a comprehensive range of travel services to ensure a stress-free travel experience. From individual travelers to groups, the Queenstown office caters to diverse travel needs with attention to detail and professionalism.

Below is a summary of essential travel services available at Virgin Australia’s Queenstown office:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Virgin Australia Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

Virgin Australia Queenstown Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Virgin Australia Headquarters

Below are the contact details for Virgin Australia Headquarters:

Address:	275 Grey Street, South Brisbane, QLD 4101, Australia
Contact Number:	+61 7 3295 3000
Email:	reservations@virginaustralia.com

List of all Virgin Australia Offices.

The office plays an important role in delivering world-class travel support and customer service to passengers across New South Wales. From managing flight reservations and purchasing additional baggage allowance to assisting passengers with flight upgrades and seat selection, the Queenstown office ensures a smooth and personalized travel experience from start to finish.

FAQs

Where is the Virgin Australia Queenstown office located?

The office is located at Sir Henry Wigley Drive, Frankton, Queenstown 9300, New Zealand.

Can I make flight changes or cancellations at the Queenstown office?

Yes. The office provides full support for changing or cancelling reservations, subject to the airline’s penalties.

What are the working hours of the Virgin Australia office?

The office operates Monday to Sunday, from 5:00 am to 11:00 pm.

Does the Queenstown office assist with baggage-related issues?

Yes. Passengers can visit or contact the office to report lost, delayed, or damaged baggage and receive compensation for misplaced or damaged luggage.