Garuda Indonesia Mataram Office in Indonesia

Jl. Bypass BIL - Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia

Monday to Friday 9:00 am to 6:00 pm

62 370 649999

Garuda Indonesia (GA) Office is located in Mataram, Indonesia. The office serves as the primary point of contact where passengers can receive direct assistance from the airline’s staff. The office is located in the downtown area. It is ideal for in-person assistance if you need to book a flight, change your flight, add family members to your travel, or resolve any other travel-related issues.

Garuda Indonesia Mataram Office Contact Details

Refer to the table below to access the airline’s contact information for its Mataram office:

Address	Jl. Bypass BIL – Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia
Phone Number	62 370 649999
Email Address	customer@garuda-indonesia.com
Office Hours	Monday to Friday 9:00 am to 6:00 pm
Website	https://www.garuda-indonesia.com/

Mataram Airport Details

Find out the Mataram office details for Garuda Indonesia:

Airport Name	Lombok International Airport
Airport Code	LOP
Address	Jalan Adi Sucipto, Praya, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia
Contact Number	623706726

Services Offered at the Garuda Indonesia Mataram Office

The office offers a range of solutions to cater to the diverse needs of passengers. From booking a last-minute flight to assisting passengers with minor name corrections on their tickets, the office caters to both departing and arriving passengers.

Here’s an in-depth look at the services offered by this office:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Garuda Indonesia Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

Garuda Indonesia Mataram Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Garuda Indonesia Headquarters

Below are the contact details for the Garuda Indonesia Headquarters:

Address:	Soekarno–Hatta International Airport in Tangerang, Banten, Indonesia
Contact Number:	+62-21-2351 9999
Email:	customer@garuda-indonesia.com

List of all Garuda Indonesia Offices.

If you are traveling to and from Mataram and would like to take advantage of in-person assistance, our staff is trained to offer multilingual support, making your travel stress-free. Whether you are a local or international visitor, the office is always ready to help you fly stress-free with Garuda Indonesia.

FAQs

What is the Mataram office address?

Garuda Indonesia is located at Jl. Bypass BIL – Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia.

Can I book or rebook flights at the Garuda Indonesia office in Mataram?

Yes. Visitors at the office can access new flight bookings, adjust travel dates, request cancellation, and receive rebooking assistance due to flight delays.

Does the Mataram Office handle baggage-related concerns?

Yes. The airline’s representatives at the Mataram office assist with delayed baggage, damaged luggage, and compensation for lost baggage.

Can I request special assistance at the Mataram Office?

Yes. You can request services like wheelchairs, travel with mobility aid devices, travel arrangements for minors traveling alone, and priority boarding for elderly passengers.