Garuda Indonesia Palembang Office in Indonesia

Jl. Bandara Sultan Mahmud Badaruddin II, Talang Betutu, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30761, Indonesia

customer@garuda-indonesia.com

Monday to Friday 9:00 am to 6:00 pm

62711385000

https://www.garuda-indonesia.com/


Garuda Indonesia (GA) Office is located in Palembang, Indonesia. The office serves as the primary point of contact where passengers can receive direct assistance from the airline’s staff. The office is located in the downtown area. It is ideal for in-person assistance if you need to book a flight, change your flight, add family members to your travel, or resolve any other travel-related issues. 

Garuda Indonesia Palembang Office Contact Details

Refer to the table below to access the airline’s contact information for its Palembang office:

AddressJl. Bandara Sultan Mahmud Badaruddin II, Talang Betutu, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30761, Indonesia
Phone Number62711385000
Email Addresscustomer@garuda-indonesia.com
Office HoursMonday to Friday 9:00 am to 6:00 pm
Websitehttps://www.garuda-indonesia.com/

Palembang Airport Details

Find out the Palembang office details for Garuda Indonesia:

Airport NameSultan Mahmud Badaruddin II Airport
Airport CodePLM
AddressJalan Angkasa, Ilir Timur I, Kec. Ilir Tim. II, Kota Palembang, Sumatera Selatan 30137, Indonesia
Contact Number62711712345

Services Offered at the Garuda Indonesia Palembang Office

The office offers a range of solutions to cater to the diverse needs of passengers. From booking a last-minute flight to assisting passengers with minor name corrections on their tickets, the office caters to both departing and arriving passengers. 

Here’s an in-depth look at the services offered by this office:

New reservationsRebookingFlight cancellationAssistance with check-in
Seat selectionBusiness Class upgradeDedicated visa assistanceGaruda Indonesia Guest Inquiries
Extra legroom seatingBaggage Add–onSpecial or Sports baggage handlingServices for seniors
Unaccompanied minor travelMedical needsLost & foundLounge access
Meet-and-greetValet servicesRebooking assistance due to Delays and weather disruptionsGroup booking
Missing baggageIn-flight entertainmentSpecial meal requestAssistance during delayed flights
Pet travel assistanceFlight status updateMobility support 

Garuda Indonesia Palembang Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Garuda Indonesia Headquarters

Below are the contact details for the Garuda Indonesia Headquarters:

Address:Soekarno–Hatta International Airport in Tangerang, Banten, Indonesia
Contact Number:+62-21-2351 9999
Email:customer@garuda-indonesia.com

List of all Garuda Indonesia Offices.

If you are traveling to and from Palembang and would like to take advantage of in-person assistance, our staff is trained to offer multilingual support, making your travel stress-free. Whether you are a local or international visitor, the office is always ready to help you fly stress-free with Garuda Indonesia.

FAQs

What is the Palembang office address?

Garuda Indonesia is located at Jl. Bandara Sultan Mahmud Badaruddin II, Talang Betutu, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30761, Indonesia.

Can I book or rebook flights at the Garuda Indonesia office in Palembang?

Yes. Visitors at the office can access new flight bookings, adjust travel dates, request cancellation, and receive rebooking assistance due to flight delays. 

Does the Palembang Office handle baggage-related concerns?

Yes. The airline’s representatives at the Palembang office assist with delayed baggage, damaged luggage, and compensation for lost baggage. 

Can I request special assistance at the Palembang Office?

Yes. You can request services like wheelchairs, travel with mobility aid devices, travel arrangements for minors traveling alone, and priority boarding for elderly passengers. 

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