TransNusa Head Office
Jl. Cideng Timur No. 10 & 10A, Kel. Petojo Utara, Kec. Gambir, Jakarta Pusat, 10130, Indonesia
Monday to Sunday: 9:00 am - 5:00 pm
+62 21 6310888
The office is located in Jakarta, Indonesia. Through this main office, the carrier handles its flight operations. Moreover, at this administrative building, all major decisions are made. Also, the airline regulates flight schedules, plans routes, and oversees safety measures from this office.
Contact Details of TransNusa Head Office
Through various platforms, one can contact the headquarters of TransNusa. By phone, email, or social media platforms, they can contact their officials. All these details are mentioned in the table below.
| Address | Jl. Cideng Timur No. 10 & 10A, Kel. Petojo Utara, Kec. Gambir, Jakarta Pusat, 10130, Indonesia |
| Contact Number | +62 21 6310888 |
| Email Address | we.care@transnusa.co.id |
| Operating Hours | Monday to Sunday: 9:00 am – 5:00 pm |
| Website | https://www.transnusa.co.id/ |
Queries Resolved at TransNusa Headquarters
At the main office of TransNusa, the staff manages issues that require higher-level attention. When local offices can not help, these officials ensure passengers get appropriate solutions.
| Special assistance for medical needs | Lost, delayed, or damaged baggage |
| Ticket changes/cancellations | Refund requests |
| Loyalty program inquiries | Help with mobility issues |
| Travel documentation guidance | Flight disruptions |
| Fare inquiries | Support for unaccompanied minors |
TransNusa Head Office Executive Customer Service Contacts
Visitors can communicate with the senior management team at TransNusa. They provide prompt support to them when needed.
| Name | Designation |
|---|---|
| Datuk Bernard Francis | Group CEO |
| Bayu Sutanto | Management team member |
| Leo Budiman | Management team member |
Map of the TransNusa Corporate Office
The interactive map of TransNusa Head Office shows its exact location. Also, it displays directions to reach this office. Moreover, to find parking options, one can utilise this tool.
With dedicated staff and senior management, the TransNusa Head Office handles visitors’ needs. For these queries, they provide quick solutions. This office can be contacted when the local/city office cannot resolve issues.
FAQs
The office is located at Jl. Cideng Timur No. 10 & 10A, Kel. Petojo Utara, Kec. Gambir, Jakarta Pusat, 10130, Indonesia.
By dialing +62 21 6310888, one can contact the main office of TransNusa.
Yes, flyers can ask about their pet travel requirements at the main office of TransNusa.


TransNusa Head Office