Air Austral Head Office

Roland-Garros Airport, 97438 Sainte-Marie, Réunion, France

Monday to Friday: 8:00 am – 5:00 pm

+33 825 013 012

The Air Austral Head Office is located in Saint-Denis, Reunion (France), and serves as the central hub for managing the airline’s operational and corporate activities. Its network manages the connections across Europe, Africa, and Asia. The office focuses on maintaining consistency on long-haul and regional routes, ensuring operations remain stable despite the challenges of distance and demanding queries.

Contact Details of Air Austral Headquarters

Passengers can use the following details for official communication, directly to the headquarters:

Address	Roland Garros Airport, 97438 Sainte-Marie, Réunion, France
Contact Number	+33 825 013 012
Email Address	reservation@air-austral.com
Working Hours	Monday to Friday: 8:00 am – 5:00 pm
Website	https://www.air-austral.com/

Issues Managed by the Air Austral Headquarters

The headquarters handles key operational and strategic responsibilities, including:

Proactive Cancellation Strategy	Operational Workarounds
Regional Specifics	Fixed Compensation
Duty of Care	Refund vs. Voucher
Customer Service Strain	Flight Bookings & Online Support
Fare Policies & Terms	Ticket Changes & Rebookings
Special Travel Assistance	Baggage Services Support
Check-in Assistance	Flight Schedule Information

Air Austral Main Office Executive Customer Service Contacts

The airline is led by a team responsible for overall direction. Key executives include:

Names	Designations
Hugues Marchessaux	Chief Executive Officer (CEO)
Sabrina Riviere	Executive Director of Human Resources
Claire Tabakian	Chief Commercial Officer
Brice Cressent	Executive Chief Financial Officer
Olivier Jay	Chief Operations Officer
Christopher Glick	Marketing Director
Isabelle Birem	Executive Director Customer Consideration
Emmanuelle Naoures	Director of Image and Communication

Map of Air Austral Headquarters

The Air Austral head office is located in Sainte-Marie, Reunion, and can be identified through the online map given below, with access to the nearby airport and transport links.

Air Austral Head Office supports the airline’s network by keeping operations structured and dependable. While not directly customer-facing, it ensures that services remain consistent across all routes.