Batik Air Headquarters
B2-1-01 Jalan PJU 1A/2, Ara Damansara 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia
od_customercare@batikair.com.my
Monday to Sunday: 9:00 am – 6:00 pm
+603 78415 388
Batik Air’s headquarters in Petaling Jaya. It provides dedicated operational and administrative support to domestic and international travel. The airline’s headquarters plays an important role in managing corporate affairs, business relations with travel agencies, and customer support functions. Batik Air‘s head office, services offered, and the contact information for passengers, travel agencies, and corporate clients.
Batik Air Head Office Contact Information
The office is located in Petaling Jaya and is close to major transport hubs. Below is a quick overview of the Batik Air head office in detail:
| Address | B2-1-01 Jalan PJU 1A/2, Ara Damansara 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia |
| Phone Number | +603 78415 388 |
| Working Hours | Monday to Sunday: 9:00 am – 6:00 pm |
| Email Address | od_customercare@batikair.com.my |
| Official Website | https://www.batikair.com.my/ |
Services Offered by the Batik Air Corporate Office
The office offers a wide range of travel services for passengers, business partners, and cooperatives. From changing travel destinations to requesting a last-minute flight upgrade, the airline’s trained executives handle every aspect of your journey, ensuring a hassle-free experience.
Below is an overview of essential travel services offered at the Batik Air corporate office:
| Assistance with flight reservation | Support for flight change, reissue, and cancellations |
| Help with refund claims for delayed or cancelled flights | Assistance for lost or damaged baggage compensation |
| Negotiated fares fr corporate and group bookings | Support for frequent flyer members under the Lion Air Group loyalty program |
| Special assistance for passengers with disabilities | Processing of name corrections in a flight ticket |
| Coordination of charter services | customized travel packages for travel agencies and corporations |
| Handling of travel agent commissions | Managing promotional campaigns for tour operators |
| Managing last-minute flight upgrades | Dedicated support for unaccompanied migrants and those traveling with pets |
| Handles disputes related to duplicate transactions |
Batik Air Headquarters Map
The headquarters is located in Petaling Jaya. Use the interactive map below to navigate the Batik Air office.
The office operations, customer service, and business partnerships. It ensures smooth coordination between the airline’s staff, passengers, and other stakeholders. From handling the ticketing inquiries to relations with travel agencies and cirprates, the Batik Air head office delivers a comfortable travel experience at every step.
FAQs
Batik Air’s headquarters is located at B2-1-01 Jalan PJU 1A/2, Ara Damansara 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia.
You can contact the head office by phone at +603 78415 388 or by email at od_customercare@batikair.com.my.
Yes. Passengers can contact the headquarters to file a report for lost or delayed baggage. In addition, you can visit the office to follow up on your delayed baggage and claim compensation for misplaced or damaged luggage.
Yes. Batik Air’s head office provides dedicated support to corporate clients and travel agencies, including bulk fare deals, exclusive access to real-time inventory, and charter flight services.

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