Batik Air Headquarters

B2-1-01 Jalan PJU 1A/2, Ara Damansara 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia

od_customercare@batikair.com.my

Monday to Sunday: 9:00 am – 6:00 pm

+603 78415 388

https://www.batikair.com.my/


Batik Air’s headquarters in Petaling Jaya. It provides dedicated operational and administrative support to domestic and international travel. The airline’s headquarters plays an important role in managing corporate affairs, business relations with travel agencies, and customer support functions. Batik Air‘s head office, services offered, and the contact information for passengers, travel agencies, and corporate clients.

Batik Air Head Office Contact Information

The office is located in Petaling Jaya and is close to major transport hubs. Below is a quick overview of the Batik Air head office in detail: 

AddressB2-1-01 Jalan PJU 1A/2, Ara Damansara 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia
Phone Number+603 78415 388
Working HoursMonday to Sunday: 9:00 am – 6:00 pm
Email Addressod_customercare@batikair.com.my
Official Websitehttps://www.batikair.com.my/

Services Offered by the Batik Air Corporate Office

The office offers a wide range of travel services for passengers, business partners, and cooperatives. From changing travel destinations to requesting a last-minute flight upgrade, the airline’s trained executives handle every aspect of your journey, ensuring a hassle-free experience. 

Below is an overview of essential travel services offered at the Batik Air corporate office:

Assistance with flight reservationSupport for flight change, reissue, and cancellations
Help with refund claims for delayed or cancelled flightsAssistance for lost or damaged baggage compensation
Negotiated fares fr corporate and group bookingsSupport for frequent flyer members under the Lion Air Group loyalty program
Special assistance for passengers with disabilitiesProcessing of name corrections in a flight ticket
Coordination of charter servicescustomized travel packages for travel agencies and corporations
Handling of travel agent commissionsManaging promotional campaigns for tour operators
Managing last-minute flight upgradesDedicated support for unaccompanied migrants and those traveling with pets
Handles disputes related to duplicate transactions 

Batik Air Headquarters Map

The headquarters is located in Petaling Jaya. Use the interactive map below to navigate the Batik Air office.

The office operations, customer service, and business partnerships. It ensures smooth coordination between the airline’s staff, passengers, and other stakeholders. From handling the ticketing inquiries to relations with travel agencies and cirprates, the Batik Air head office delivers a comfortable travel experience at every step.

FAQs

Where is Batik Air’s headquarters located?

Batik Air’s headquarters is located at B2-1-01 Jalan PJU 1A/2, Ara Damansara 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia.

How can I contact Batik Air headquarters?

You can contact the head office by phone at +603 78415 388 or by email at od_customercare@batikair.com.my.

Does Batik Air headquarters handle baggage and refund claims?

Yes. Passengers can contact the headquarters to file a report for lost or delayed baggage. In addition, you can visit the office to follow up on your delayed baggage and claim compensation for misplaced or damaged luggage. 

Can corporate travelers and groups contact the headquarters for booking assistance?

Yes. Batik Air’s head office provides dedicated support to corporate clients and travel agencies, including bulk fare deals, exclusive access to real-time inventory, and charter flight services.