Is Wizz Air a Good Airline?

Wizz Air is generally considered a good airline with a flight completion rate of 99.5%, and has a perfect 7/7 safety rating from AirlineRatings.com. This was at a time when this low-cost airline served 63 million passengers in 2024.

The airline is ideal for budget travelers and offers fares starting as low as €20. It earns a mixed 3-star Skytrax rating and has a rating of 2 out of 5 on TripAdvisor from over 30,000 reviews, with common grievances about flight delays and hidden fees.

This is the review guide for Wizz Air’s safety and how reliable this airline is in terms of providing precise and in-flight information. This guide also covers all the essential information you need to decide if Wizz Air is going to be the right fit for your next trip.

Overview of Wizz Air’s Key Strengths and Limitations

Wizz Air emphasizes low fares and smooth operations, and has a specific brand appeal to the passengers who prioritise simplicity and value for money. This airline is ideal for passengers who prefer short-duration flights, direct routes, and who always travel light. 

But the airline has shortcomings for those who seek flexibility or passengers traveling with family or friends.

Here are the key strengths that Wizz Air has to offer:

• Connects to lesser-known regional routes like Sofia to Alghero or Vienna to Tuzla.
• The introductory fares start as low as €19.99 during off-peak periods.
• Includes the youngest fleet in Europe, averaging 4.7 years.
• Fuel-efficient A320neo and A321neo aircraft that reduce carbon emissions by 20%.
• Seats have a 28-29 inch pitch, which is slightly more than competitors like Ryanair.
• On-time performance was 70.54% in 2024, per Cirium, and secured second place in the UK.
• Sustainable Aviation Fuel (SAF) on routes like London to Jeddah

In addition, the airline offers the Wizz Discount Club, which comes with an annual subscription fee of €29.99. This club provides 10% discounts on fares, free seat selection, and priority boarding. For frequent flyers, they can purchase a One-Time Fly Pass for €299, offering unlimited flights throughout the one-year validity period. 

Before flying with Wizz Air, one must consider the limitations this carrier comes with:

• Baggage policy is restrictive, offering one free personal item up to 10 kg. 
• Checked baggage costs €20-€50 when booked online and is higher at the airport.
• For additional baggage allowance, the airline charges €13 per kg over 32 kg.
• Airport check-in fees are €65.
• Flight changes cost between €50-€100 in penalties without any add-ons.
• TripAdvisor says that airline often delays while processing refunds.

The recent 2025 engine inspection incident led to the grounding of up to 37 aircraft, leading to flight cancellations and delays. 

In short, the airline excels in budget-focused, direct flights, but passengers must plan their travel accordingly to avoid unexpected costs. 

Is Wizz Air Safe and Reliable?

Safety and reliability form the core of the airline’s reputation; barring a few incidents, Wizz Air demonstrated solid performances in these areas, supported by independent audits. 

Safety Profile: The airline has a safety rating of 7/7 from AirlineRatings.com for 2025, placing it among the top 5 safest low-cost carriers worldwide. In addition,

• Wizz Air complies with 1000 standards under the IATA Operational Safety Audit (IOSA), which is quite higher compared to Volotea’s 940.
• The airline also faced no fatal accidents in the past 20 years.
• The airline also conducts rigorous pilot training in simulators and adheres to European Union Aviation Safety Agency (EASA) regulations.

Reliability Indicators: The airline stood at a 99.5% completion rate in 2024, and there is a projection of 100% for 2025, according to Cirium. In addition,

• The airline’s on-time performance stood at 70.54%, higher than easyJet’s 68.43% in 2024.
• The airline offers up to €600 compensation for three-hour-plus delays or cancellations. The airline complies with compensation and refund, but passengers face prolonged delays in processing their claims. 

How Good Are Wizz Air Flights?

Wizz Air offers an all-economy and no-frills flight experience. The airline’s emphasis on maximum 4-hour duration flights. The fares start with €19.99, and charges are separate for seat selections, checked luggage, or check-in at the airport. 

Seats are often slimline with a 29-inch pitch, zero recline, and are ideal for shorter duration trips. Wizz Air’s Airbus A321neos include USB ports. Skyrates rates 4 out of 5 in terms of cleanliness.

The airline offers buy-on-board meals and snacks, which range between €3-€7 for sandwiches, snacks, and drinks, and is praised for freshness.

The airline does not offer any WiFi or LED screens. Passengers can access the Wizz Air app on their smartphones or tablets for in-flight entertainment.

For families, they get free infant travel on laps and stroller gate-checks. If you purchase a seat for infants, it will cost €60. The airline offers complimentary seating and wheelchair access for disabled passengers, provided that the request must be made on Wizz Air’s website up to 48 hours before departure. 

To add flexibility to your travel, passengers can add €29 to their flight ticket for the Wizz Flex service, which offers free changes, but a fare difference may apply. 

Conclusion

Wizz Air is a perfect airline for budget seekers who prioritize affordability and have extensive route coverage over comfort and flexibility. Its safety record, modern fleet, and exceptional completion rate reinforce its reputation as a safe and reliable airline. In addition, its low introductory fares and flexible options like Wizz Flex and Wizz Discount Club make it really attractive for families and groups seeking flexibility in their travel.

However, the important point to consider is the airline’s restricted baggage policy, limited in-flight amenities, and additional fee for airport check-in and seat selection. If passengers are not familiar with the airline’s guidelines or the no-frills model, they may face unexpected last-minute costs. In addition, most of the airline’s negative reviews are not about safety but from customer experience issues like refund delays and hidden charges. 

To sum up, the airline is best suited for short-haul travelers who pack light and prioritize cost savings. It may not be right for those who are seeking premium comfort or hassle-free family travel. 

With smart planning and awareness of these limitations as mentioned above, Wizz Air can indeed offer a safe, reliable, and cost-effective way to explore Europe.

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