Chicago O’Hare International Airport (ORD) operates United Airlines flights through Terminals 1, 2, and 5. The former complex serves as the carrier’s main hub. It is used by United Airlines for most domestic/international arrivals and departures. Moreover, to operate these, it houses 2 Concourses B and C.
Alternatively, Terminal 2 handles the departures of United Express regional flights and some United routes. For this, it serves Concourses E and F. Last but not least, Terminal 5 at ORD operates international arrivals of United Airlines. For managing them, Concourse M of this complex has facilities. Also, it handles flights that need U.S. Customs and Immigration clearance.
What is the Arrival Terminal for United Airlines at Chicago O’Hare International Airport?
Out of all the carriers, United Airlines handles arrivals from the largest number of destinations at ORD Airport. This is because this airfield is a hub for this carrier. All these flights arrive at gates within Terminal 1, specifically Concourses B and C.
- United Express flights also commonly use Terminals 1 and 2 for arrivals.
- Some international arrivals are not pre-cleared by the U.S. Customs and Border Protection at their departure airport.
- All these flights arrive at Terminal 5.
- Here, they undergo customs and immigration processing.
- For these, desks are available at the Baggage Level.
- Once processed, passengers can transfer to their connecting flights in Terminal 1 or 2.
- However, after finishing the process at Terminal 5, travelers can take the free ATS train to reach Terminals 1 or 2 for their connecting flights.
Which Terminal Does United Airlines Use for Departures from ORD Airport?
United Airlines’ domestic departures are managed via Terminal 1 of Chicago O’Hare International Airport. Here, it houses 2 Concourses- B and C. These buildings collectively have 52 gates. From these gates, seasonal and regular take-offs by this air operator are monitored.
- United check-in in Terminal 1 is on the Ticketing Level.
- At the same level, ticketing desks are located.
- After checking in, travelers can proceed through the security checkpoints.
- Afterwards, they can move into the concourse area for boarding.
United Airlines Amenities Available at Chicago O’Hare International Airport
To both arriving and departing United Airlines passengers, multiple services are offered at ORD Airport. Whether it is getting food during layovers or filing a complaint for lost items, passengers can easily access the needed facilities. All these amenities are available near Terminals 1, 2, and 5.
| Service animal relief area | Foreign currency exchange |
| ATM (Automated Teller Machine) | Lactation Pod (Mother’s Room) |
| Chapel | All gender toilet |
| AED (Automated External Defibrillator Unit) | Elevators and escalators |
| Airport information | ORD Family Lounge |
| TSA Pre Check | Butch O’Hare Plane Exhibit |
| Seaway Bank & Trust | Traveler’s aid |
| USO Lounge | Yoga room |
| Wheelchair assistance | Power stations |
| Flight information displays | Baby Diapers |
| Passenger paging | Meeting rooms |
Lost and Found Assistance at ORD Airport’s Terminal for United Airlines
Presently, different departments at Chicago O’Hare International Airport handle lost-items queries based on where they were misplaced. Hence, if one knows where he/she has lost the belonging, staff at the correct office can be contacted. Despite that, before claiming a lost item, keep your photo ID ready.
| Lost Item Location | Who to Contact | How to Reach Them |
|---|---|---|
| Ticket counters, gate areas, and airplanes | United Airlines counter | 1-800-323-0170 |
| TSA Checkpoints/Security lines | TSA Lost and Found | Click here |
| Rental car facility | Rental Car Lost and Found | By calling (773) 462-9515 |
| Non-food retail shops | Individual business | Contact the particular store |
| Hudson News Store | Hudson News Lost and Found | Call (773) 686-7535 |
| Airport Transit System (ATS) | O’Hare Airport Transit System (OATS) | Email lost@ohareats.com or Call (773) 462-0400 |
| Food Outlets | Airport Concessions | By calling (773) 377-7804 |
| Custom areas at Terminal 5 | U.S. Customs | Call (773) 686-3157 |
| Public areas of terminals | Chicago Police Department | Call (773) 686-2385 |
| Parking facilities (Keys only) | Standard parking | By calling (773) 686-7530 |
| Parking (For all other items) | Chicago Police Department | Call (773) 686-2385 |
Note: If a passenger is not satisfied with the response of the airport’s authorities, he/she can also contact United Airlines Headquarters.
Eateries/Restaurants at Chicago O’Hare International Airport’s Terminal for United Airlines
As of now, there are more than 90 restaurants at Terminals 1, 2, and 5 of ORD Airport. These dining options are open to all passengers, whether they are arriving or departing. Moreover, these food outlets serve everything from local favorites to global dishes, satisfying every passenger’s taste.
Restaurants at Terminal 1:
| Food Outlet | Location | Timings |
|---|---|---|
| Tortas Frontera by Rick Bayless | Concourse B, Gate B10 | 5:30 A.M. to 9:00 P.M. |
| Dunkin’ Express | Concourse B, Gate B14 | 5:00 A.M. to 8:30 P.M. |
| Chili’s Too | Concourse B, Gate B14 | 5:30 A.M. to 9:00 P.M. |
| Farmer’s Fridge- Vending Machine | Concourse, B Gate B20 | 24 hours, all days |
| Starbucks and Assorted Beverages- Vending Machine | C Concourse, Near Gate C19 | Twenty hours a day, 7 days a week |
| Near CTA T1 Side, Pedestrian Tunnel |
Eateries at Terminal 2:
| Restaurants | Location | Opening hours |
|---|---|---|
| Home Run Inn Pizza | Concourse E, Gate E5 | 8:00 A.M. to 8:00 P.M. |
| Chili’s Too | Concourse F, Gate F9 | 5:30 A.M. to 9:00 P.M. |
| McDonald’s | Concourse F, Gate F7 | 4:00 A.M. to 10:00 P.M. |
| Carry Out Carry On | Concourse E, Gate E2 | 10:00 A.M. to 7:00 P.M. |
| Starbucks Coffee | Concourse E, Gate E11 | 5:00 A.M. to 5:00 P.M. |
| Concourse E, Gate E2 | 4:30 A.M. to 8:00 P.M. | |
| Starbucks and Assorted Beverages- Vending Machine | Concourse F, Gate F3, Main Hall | 24/7 |
| Pepsi- Vending Machine | Concourse E, Gate E1 Main Hall | 24 hours (every day) |
| Near the Baggage Claim area |
Food Outlets at Terminal 5:
| Restaurant | Location | Function Hours |
|---|---|---|
| Canteen Healthy Snacks- Vending Machine | Concourse M, Gate M37 | Twenty-four hours on all days |
| Farmer’s Fridge – Vending Machine | Concourse M, Gate M21 | 24 hours, 7 days a week |
| Arrivals or Ticketing area | ||
| Concourse M, Gate M25 | ||
| Concourse M, Gate M9 | 24/7 | |
| Goddess on the Go | Concourse M, Gate M27 | 6:00 A.M. to 8:30 P.M. |
| Concourse M, Gate M9 | 4:00 A.M. to 9:00 P.M. | |
| Pepsi- Vending Machine | Concourse M, Gate M37 | 24 hours on all days of the week |
| McDonald’s | Concourse M, Baggage Claim | 5:00 A.M. to 9:00 P.M. |
Map of United Airlines Terminal at ORD Airport
An interactive map of Chicago O’Hare International Airport provides United Airlines travelers with a clear understanding of Terminals 1, 2, and 5. This free tool marks key areas such as baggage claim, check-in counters, and security zones. Hence, it helps users navigate efficiently and reach gates on time.
Conclusion
In sum, Chicago O’Hare International Airport’s Terminals 1, 2, and 5 handle flights of United Airlines. These are equipped efficiently to manage check-in and baggage operations. Besides, these complexes also offer traveler-friendly services that make the experience more comfortable and organized.
FAQs
At Chicago O’Hare International Airport, United Airlines is at Terminals 1, 2, and 5.
Yes, at Terminals 1 and 2 of this airport in Chicago, Illinois, there are dedicated TSA PreCheck lanes for United Airlines’ travelers.
Near Terminals 1, 2, and 5 of Chicago O’Hare International Airport, there are several parking lots for United Airlines flyers.
Yes, there are many currency exchange counters at Terminals 5, 2, and 1 of this Chicago Airport, provided by Seaway Bank.




















