China Southern Airlines Headquarters
No. 278, Jichang Road, Baiyun District, Guangzhou, Guangdong Province, China
Monday to Sunday: 24 Hours
+8620-22395539
China Southern Airlines’ headquarters is located in Guangzhou, China. The head office serves as a central hub for one of Asia’s largest and most preferred airlines, which manages global operations, customer service initiatives, codeshares, and other strategic partnerships. China Southern Airlines provides easy access for domestic and international travelers and corporate partners.
China Southern Airlines Head Office Contact Details
The head office is an operational complex that manages the flight schedules across its vast network in Asia, Europe, and North America. Here are the essential contact details about the airline’s corporate head office:
| Address | No. 278, Jichang Road, Baiyun District, Guangzhou, Guangdong Province, China |
| Phone Number | +8620-22395539 |
| Email Address | customerservice@csair.com |
| Working Hours | Monday to Sunday: 24 Hours |
| Official Website | https://www.csair.com/ |
Services Offered by the China Southern Airlines Corporate Office
The China Southern Airlines corporate office offers a wide range of travel services for both passengers and corporate clients. For passengers, there is a dedicated customer service team that guides on flight reservation changes and travel documentation.
Let’s understand what services China Southern Airlines offers from its corporate office:
| Assist with last-minute flight reservations | Handle changes and cancellations |
| Support for lost, delayed, and damaged baggage | Assistance with name corrections |
| Check-in support and preferred seat selection | Assistance with Flight upgrade |
| Guidance on visa information | Handling special service requests |
| Coordination for wheelchair and special-needs passengers | Support for unaccompanied minors |
| Negotiating group fares for corporate and travel agencies | Charter flight arrangements for corporates and business groups |
| Accessing loyalty programs for frequent travelers | Commission support and fare consolidation service fr travel agencies |
| Help passengers with duplicate transactions and fraudulent bookings |
China Southern Airlines Headquarters Map
The headquarters is located in Guangzhou. You can use the interactive map below to navigate the China Southern Airlines office.
China Southern Airlines Executive Customer Service Contacts
| NAME | POSITION | CONTACT DETAILS |
|---|---|---|
| Zhang Zifang | (Executive Vice President) | Zhang.Zifang@csair.com |
| Mr. Tan Wan Geng | (Chief Executive) | Tan.Wan.Geng@csair.com |
The headquarters in Guangzhou serves as the primary hub, managing the airline’s operations to ensure seamless coordination between passengers and its staff. The head office also manages passenger concerns, handles ticketing, and provides essential support to travel agencies and corporations.
FAQs
The headquarters is located at No. 278, Jichang Road, Baiyun District, Guangzhou, Guangdong Province, China.
You can contact the head office by calling +86 20 8612 4008 or emailing customerservice@csair.com.
The China Southern Airlines head office operates 24 Hours a day.
Yes, passengers can receive assistance with flight bookings, refunds, baggage issues, flight changes, and other essential travel services directly from the airline’s headquarters office.


China Southern Airlines Headquarters