Emirates Jakarta Office in Indonesia

Pajang, Tangerang City, Banten, Indonesia

customer.affairs@emirates.com

Monday to Sunday: 9:00 am - 5:00 pm

62 21 29345555

https://www.emirates.com/

Emirates (EK) Office is located in Jakarta, Indonesia. The office offers comprehensive assistance to passengers traveling. The airline helps passengers with booking flight tickets, handling rebooking inquiries, offering visa guidance, and more. Whether you’re flying for Economy, Business, or First Class, the office in Jakarta ensures every passenger receives professional support catered to their travel needs.

Emirates Jakarta Office Contact Details

Below is a table summarizing the essential contact information for Emirates Airlines’ Jakarta office:

AddressPajang, Tangerang City, Banten, Indonesia
Phone Number62 21 29345555
Email Addresscustomer.affairs@emirates.com
Working HoursMonday to Sunday: 9:00 am – 5:00 pm
Official Websitehttps://www.emirates.com/
Online Check-inhttps://www.emirates.com/in/english/manage-booking/online-check-in/
Flight Statushttps://www.emirates.com/in/english/manage-booking/flight-status/

Jakarta Airport Details

Find out the Jakarta Airport office details for Emirates:

Airport NameSoekarno–Hatta International Airport
Contact NumberN/A
Airport CodeCGK
AddressPajang, Tangerang City, Banten, Indonesia

Services Offered at the Emirates Jakarta Office

The Emirates office in Jakarta supports the diverse travel needs of the passengers, such as business travelers, passengers traveling with families, and frequent flyers. At the office, passengers can complete check-in, add baggage, and request seat selection. The office assists passengers with name corrections, as well as processing claims and refunds for flight delays.

Below is the list of services that passengers can avail themselves of at the Emirates office:

New reservationsRebookingFlight cancellationAssistance with check-in
Seat selectionBusiness Class upgradeDedicated visa assistanceEmirates Guest Inquiries
Extra legroom seatingBaggage Add–onSpecial or Sports baggage handlingServices for seniors
Unaccompanied minor travelMedical needsLost & foundLounge access
Meet-and-greetValet servicesRebooking assistance due to Delays and weather disruptionsGroup booking
Missing baggageIn-flight entertainmentSpecial meal requestAssistance during delayed flights
Pet travel assistanceFlight status updateMobility support

Emirates Jakarta Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Emirates Headquarters

Below are the contact details for the Emirates Headquarters:

Address:Garhoud Area – opposite to Airport Terminal 3 – Dubai – United Arab Emirates
Contact Number:+1 800 777 3999
Email:customer.affairs@emirates.com

List of all Emirates Offices.

The Emirates Jakarta office is the essential point of contact for passengers, offering an end-to-end travel solution from booking a flight to processing compensation for flight delays, assistance with pet travel, and more, ensuring a stress-free travel experience for both leisure and business passengers. The Emirates Jakarta office is committed to delivering convenience at every step.

FAQs

Where is the Emirates Jakarta office located?

The office is at Pajang, Tangerang City, Banten, Indonesia.

Can I make international bookings at the Jakarta office?

Yes, the Emirates Jakarta office handles international travel to destinations across all six continents.

What are the operating hours of the Emirates Jakarta office?

It operates Monday to Sunday: 9:00 am – 5:00 pm.

Does the office assist with lost baggage?

Yes, the office can help track missing baggage, guide passengers through the Property Irregularity Report (PIR) process, and offer compensation wherever required.

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