Etihad Airways Headquarters

New Airport Road, Khalifa City A, P.O. Box 35566, Abu Dhabi

feedback@etihad.ae

9:00 AM – 5:00 PM

+971 2 599 0000

https://www.etihad.com/


Etihad Airways’ headquarters is located in Khalifa City, Abu Dhabi, United Arab Emirates. The office includes its contact information, services offered, and other important details for passengers and other stakeholders. Whether you are in Abu Dhabi or planning your upcoming travel, Etihad Airways‘ head office can assist with all your travel queries and concerns.

Etihad Airways Headquarters Contact Details

Below is the table highlighting the contact details for passengers who need help with reservations, baggage queries, and travel changes. The contact details help you speak to the customer service agent at Etihad Airways’s main office.

AddressNew Airport Road, Khalifa City A, P.O. Box 35566, Abu Dhabi
Phone Number+971 2 599 0000
Email Addressfeedback@etihad.ae
Working HoursMonday to Friday, 9:00 AM – 5:00 PM
Websitehttps://www.etihad.com/

Etihad Airways Abu Dhabi Ticket Office

In addition, you can also visit the nearest City Ticketing Office, as the details are mentioned in the table below:

Popular Booking OfficeKhalidiya Mall, Ground Floor, Abu Dhabi
Contact Number971 2 681 0000
Operating HoursMonday to Saturday, 10:00 AM – 6:00 PM

Services Offered By Etihad Airways Main Office

While the Etihad Airways HQ is in the main city, which serves as the airline’s central hub, passengers can rely on the essential support service related to their travel. If you’re in Abu Dhabi and need help with your travel plans, the headquarters of Etihad Airways can assist with the following services:

Flight bookingsFlight changesFlight cancellationsEtihad Guest Service
Baggage claim assistanceLost and foundTravel insurance inquiriesVisa assistance
Seat selectionSpecial assistance for reduced mobilityMedical travel supportUnaccompanied minor service
Pet travel assistanceGroup bookingsLounge accessin-flight services
Priority check-inChauffeur serviceMulti-city itinerary assistanceLast-minute flight booking support
Travel advisory requirementBid to upgradeName correctionDedicated hotel booking desk
Redeem Etihad guest milesLoyalty tier status upgradeSpecial meal requestsMeet & Greet services
Travel support for Hajj/Umrah PilgrimsAssistance for elderly passengers and expectant mothersSupport for deaf, hard-of-hearing, or blind passengers Multi-lingual customer assistance

Etihad Airways Head Office Map

Whether you’re new in Abu Dhabi or a frequent visitor, if you are visiting the Etihad Airways Headquarters, navigating is made easy with a detailed map. An interactive map is given below, which offers a clear insight into the service counter, entrance, and exit points, and visitor access to ensure a smooth experience for all. 

Etihad Airways’ headquarters in Abu Dhabi is the most reliable support center for passengers looking for direct, reliable help for their travel. The Etihad Airways Abu Dhabi office operates as a public ticketing office and main point of contact for travel-related queries. For urgent assistance, you can reach the Etihad Airways Head Office contact number is always accessible. 

FAQs

Where is the Etihad Airways headquarters?

Etihad Airways’ headquarters is located in Khalifa City A, Abu Dhabi, United Arab Emirates. It is located 7 miles away from Downtown, Abu Dhabi.

Can I walk into the headquarters for help with flight-related issues?

Yes, you can walk into the Etihad Airways Headquarters, where address concerns such as flight bookings, cancellations, or delays.

Is there an Etihad office in Abu Dhabi where I can book or manage my flight?

Yes, Etihad Airways operates several City Ticket Offices in Abu Dhabi. The most commonly visited is located in Khalidiya Mall.

Can you book flights or get help at the HQ?

Yes, if you are in Abu Dhabi, you can contact Etihad in person and book your flight or request a change to the date of your flight ticket.

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