Etihad Airways Mombasa Office in Kenya

Mombasa, Kenya

Mon – Fri: 9:00 AM to 5:00 PM

1800 123 3901

The Etihad Airways (EY) Office is located in Mombasa, Kenya. The office is equipped to offer full-service support to its passengers. Whether you’re flying for business or leisure, the office ensures that all Etihad passengers receive timely assistance.

Etihad Airways Mombasa Office Contact Details

Below is a detailed table of the office address, contact details, and other useful information that helps passengers connect with the airline’s representatives.

Address	Mombasa, Kenya
Contact Number	1800 123 3901
Email Address	feedback@etihad.ae
Working Hours	Monday – Friday: 9:00 AM to 5:00 PM
Website	https://www.etihad.com/

Mombasa Airport Office Details

Find out the Mombasa Airport office details for Etihad Airways:

Airport	Moi International Airport
Airport Code	MBA
Contact Number	254206434255
Address	Mombasa, Kenya

Services Offered at Mombasa Office

Whether you’re a frequent flyer or planning your first flight with Etihad, the airline’s office offers hands-on support for a range of services.

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Etihad Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights

Etihad Airways Mombasa Office Map

Below is the interactive map that guides the passengers to the office. The map marks the nearby landmarks to identify the airline’s office easily.

Etihad Airways Headquarters

Below are the contact details for Etihad Airways Headquarters:

Address	New Airport Road, Khalifa City A, P.O. Box 35566, Abu Dhabi, United Arab Emirates
Contact Number	+971 2 599 0000
Email	info@etihad.ae

List of all Etihad Airways offices.

Etihad Airways is known for its premium travel services, making it the preferred choice for passengers flying from Mombasa. In addition, from Economy Class to Business, the airline offers a customized experience for travelers. The office ensures that passengers can access all travel-related services and plan their travel with ease.

FAQs

How can I contact the Etihad Airways Mombasa Office for reservations?

Call 1800 123 3901 or email guest@etihadairways.com for all your flight booking and cancellation queries.

Are there special assistance services available at the Mombasa office?

Yes, services for pets, special meals, mobility support, and unaccompanied minors are available and can be requested at the office 48 hours before scheduled departure.

Can I make changes to my booking through the Mombasa Office?

Yes, the office handles flight change and cancellation queries and is subject to the applicable penalty.

Does the Mombasa office handle baggage-related issues?

Yes, the office assists with baggage inquiries, including lost or damaged baggage, and helps passengers with compensation related to baggage issues.

What are the operating hours of the Etihad Airways Mombasa office?

The office operates 24/7, ensuring round-the-clock support for its passengers.