Fiji Airways Headquarters

Fiji Airways, Nasoso Road, PO Box 9266, Nadi Airport, Nadi, Fiji

reservations@fijiairways.com

Mon–Fri: 8:00 AM–4:45 PM; Sat: 8:30 AM–12:30 PM

679 672 0777

https://www.fijiairways.com/


Fiji Airways’ headquarters is located in Nadi, which looks after the vast network of the airline’s vast domestic and international network. The airline is known for its warm hospitality, and through its corporate office, it connects to 27 destinations across Asia, the Pacific, North America, Australia, and New Zealand. The Fiji Airways corporate office serves as a main hub for managing its operations, customer support, and business partnerships. 

This article offers an in-depth guide to Fiji Airways headquarters, including its location, contact information, services offered, and how it supports passengers and business partners.

Whether you’re a passenger seeking support for flight booking or a business exploring collaboration opportunities, this guide offers valuable insights into Fiji Airways operations. 

Fiji Airways Headquarters Contact Details

Fiji Airways’ head office manages critical functions such as flight operations, customer service, and corporate partnerships. The office oversees the airline’s extensive network, which includes the airline’s non-stop flight service to Los Angeles, Sydney, Auckland, and Tokyo, as well as codeshare agreements with partner airlines like Qantas and American Airlines.

Below is a table summarising the essential contact details for Fiji Airways headquarters:

Headquarters Address:Fiji Airways, Nasoso Road, PO Box 9266, Nadi Airport, Nadi, Fiji
Main Hub:Nadi International Airport, Nadi, Fiji
Main Office Phone:679 672 0777 (Mon–Fri, 9:00 AM–6:00 PM FJT, except public holidays)
Customer Service Phone:679 672 0888 or +679 330 4388 (24/7)
Toll-Free (USA):1-800-227-4446
Customer Service Email:reservations@fijiairways.com
Freight Services Email:freightres@fijiairways.com
Baggage Services:679 673 7750 or via email: reservations@fijiairways.com
Working Hours:Mon–Fri: 8:00 AM–4:45 PM; Sat: 8:30 AM–12:30 PM; Closed Sundays & Holidays
Official Website:https://www.fijiairways.com/
Online Check-in:https://www.fijiairways.com/en-us/travel-and-services/check-in
Flight Status:https://www.fijiairways.com/mobile/flight-status
Baggage Policy:https://www.fijiairways.com/baggage-and-optional-charges

These contact points allow passengers to resolve issues like flight changes, cancellations, lost baggage claims, or special assistance requests. Businesses can also connect with the head offices for partnerships, group booking, or corporate travel solutions.

Services Offered by Fiji Airways Corporate Office

Fiji Airways’ head office in Nadi is responsible for handling flight schedules, customer support, and corporate partnerships. 

Passengers benefit from services like booking new flights, modifying or canceling reservations, and receiving dedicated baggage assistance for lost, delayed, or damaged baggage. Passengers with special needs, elderly travelers, and unaccompanied minors can seek special assistance requests from its office, provided that these services must be requested 48 hours before departure. 

The airline’s head office also manages refund requests, compensation claims, and real-time flight updates to keep passengers well-informed and empowered at every step.

For corporates and business partners, the airline offers tailored travel packages, group booking deals, and support for travel agencies. 

Passengers traveling for business can also access services such as Business class upgrades, lounge access, and priority boarding. 

Below is a comprehensive list of services offered at the Fiji Airways corporate office:

Assistance with a new reservationSupport for flight changes and cancellations
Support for lost, delayed, or damaged baggage claimsArrangements for passengers with disabilities
Priority boarding for elderly passengers and unaccompanied minorsProcessing compensation claims for delays, cancellations, or denied boarding
Updates about schedule changes, delays, or cancellations.Business Class upgrades and lounge access
Customized travel packages for corporatesTailored arrangements for corporate teams and sports delegations
Negotiated fares for business travelCargo handling and freight management
Private charter flight serviceSupport for travel agencies with ticketing and reservations
Exclusive or negotiated fares for agency partnersDedicated account management for corporates and businesses

These services highlight the airline’s mission to offer optimal customer satisfaction and operational excellence. 

Map of Fiji Airways Head Office

The Fiji Airways head office is located at Nasoso Road and is adjacent to Nadi International Airport, which is the airline’s main hub. Its strategic location ensures easy access to the passengers and businesses visiting for in-person assistance. The office is reachable via taxi or shuttle service from Central Nadi, with an airport that is just a short drive away. 

The key landmarks near the Fiji Airways headquarters include the Garden of the Sleeping Giant and the Nadi market, which makes it convenient for visitors to locate the office. Use the interactive office map that offers real-time updates on traffic.

Fiji Airways’ head office at Nasoso Road, Nadi, is the nerve centre of the airline’s operation, delivering exceptional service to the passengers and boosting business and marketing partnerships to expand its network. From managing bookings and baggage claims to offering tailored corporate solutions, the head office ensures a seamless travel experience.

For assistance, contact Fiji Airways at +679 672 0777 or reservations@fijiairways.com. Whether you’re planning a leisure trip, resolving a compensation dispute for flight delays, or exploring new business deals, the Fiji Airways corporate office is the one-stop shop for reliable and professional support. 

Frequently Asked Questions (FAQs)

Can I book flights directly through Fiji Airways’ head office?

Yes, you can book flights directly by contacting the Fiji Airways head office at +679 672 0777 (Mon–Fri, 9:00 AM–6:00 PM FJT) or via email at reservations@fijiairways.com. You can also visit the office at Nasoso Road, Nadi Airport, Nadi, Fiji, for in-person booking assistance.

What should I do if my Fiji Airways flight is delayed or canceled?

Contact the 24/7 customer service team at +679 672 0888 or +679 330 4388, or email reservations@fijiairways.com for rebooking options, refunds, or compensation.

Does Fiji Airways offer special assistance for passengers with disabilities?

Yes, Fiji Airways provides accommodations such as wheelchair access, priority boarding, and escort services.

How can I track lost baggage with Fiji Airways?

Contact the baggage services team at +679 673 7750 or email reservations@fijiairways.com.

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