Fiji Airways Headquarters
Fiji Airways, Nasoso Road, PO Box 9266, Nadi Airport, Nadi, Fiji
Mon–Fri: 8:00 AM–4:45 PM; Sat: 8:30 AM–12:30 PM
679 672 0777
Fiji Airways’ headquarters is located in Nadi, which looks after the vast network of the airline’s vast domestic and international network. The airline is known for its warm hospitality, and through its corporate office, it connects to 27 destinations across Asia, the Pacific, North America, Australia, and New Zealand. The Fiji Airways corporate office serves as a main hub for managing its operations, customer support, and business partnerships.
This article offers an in-depth guide to Fiji Airways headquarters, including its location, contact information, services offered, and how it supports passengers and business partners.
Whether you’re a passenger seeking support for flight booking or a business exploring collaboration opportunities, this guide offers valuable insights into Fiji Airways operations.
Fiji Airways Headquarters Contact Details
Fiji Airways’ head office manages critical functions such as flight operations, customer service, and corporate partnerships. The office oversees the airline’s extensive network, which includes the airline’s non-stop flight service to Los Angeles, Sydney, Auckland, and Tokyo, as well as codeshare agreements with partner airlines like Qantas and American Airlines.
Below is a table summarising the essential contact details for Fiji Airways headquarters:
| Headquarters Address: | Fiji Airways, Nasoso Road, PO Box 9266, Nadi Airport, Nadi, Fiji |
| Main Hub: | Nadi International Airport, Nadi, Fiji |
| Main Office Phone: | 679 672 0777 (Mon–Fri, 9:00 AM–6:00 PM FJT, except public holidays) |
| Customer Service Phone: | 679 672 0888 or +679 330 4388 (24/7) |
| Toll-Free (USA): | 1-800-227-4446 |
| Customer Service Email: | reservations@fijiairways.com |
| Freight Services Email: | freightres@fijiairways.com |
| Baggage Services: | 679 673 7750 or via email: reservations@fijiairways.com |
| Working Hours: | Mon–Fri: 8:00 AM–4:45 PM; Sat: 8:30 AM–12:30 PM; Closed Sundays & Holidays |
| Official Website: | https://www.fijiairways.com/ |
| Online Check-in: | https://www.fijiairways.com/en-us/travel-and-services/check-in |
| Flight Status: | https://www.fijiairways.com/mobile/flight-status |
| Baggage Policy: | https://www.fijiairways.com/baggage-and-optional-charges |
These contact points allow passengers to resolve issues like flight changes, cancellations, lost baggage claims, or special assistance requests. Businesses can also connect with the head offices for partnerships, group booking, or corporate travel solutions.
Services Offered by Fiji Airways Corporate Office
Fiji Airways’ head office in Nadi is responsible for handling flight schedules, customer support, and corporate partnerships.
Passengers benefit from services like booking new flights, modifying or canceling reservations, and receiving dedicated baggage assistance for lost, delayed, or damaged baggage. Passengers with special needs, elderly travelers, and unaccompanied minors can seek special assistance requests from its office, provided that these services must be requested 48 hours before departure.
The airline’s head office also manages refund requests, compensation claims, and real-time flight updates to keep passengers well-informed and empowered at every step.
For corporates and business partners, the airline offers tailored travel packages, group booking deals, and support for travel agencies.
Passengers traveling for business can also access services such as Business class upgrades, lounge access, and priority boarding.
Below is a comprehensive list of services offered at the Fiji Airways corporate office:
| Assistance with a new reservation | Support for flight changes and cancellations |
| Support for lost, delayed, or damaged baggage claims | Arrangements for passengers with disabilities |
| Priority boarding for elderly passengers and unaccompanied minors | Processing compensation claims for delays, cancellations, or denied boarding |
| Updates about schedule changes, delays, or cancellations. | Business Class upgrades and lounge access |
| Customized travel packages for corporates | Tailored arrangements for corporate teams and sports delegations |
| Negotiated fares for business travel | Cargo handling and freight management |
| Private charter flight service | Support for travel agencies with ticketing and reservations |
| Exclusive or negotiated fares for agency partners | Dedicated account management for corporates and businesses |
These services highlight the airline’s mission to offer optimal customer satisfaction and operational excellence.
Map of Fiji Airways Head Office
The Fiji Airways head office is located at Nasoso Road and is adjacent to Nadi International Airport, which is the airline’s main hub. Its strategic location ensures easy access to the passengers and businesses visiting for in-person assistance. The office is reachable via taxi or shuttle service from Central Nadi, with an airport that is just a short drive away.
The key landmarks near the Fiji Airways headquarters include the Garden of the Sleeping Giant and the Nadi market, which makes it convenient for visitors to locate the office. Use the interactive office map that offers real-time updates on traffic.
Fiji Airways’ head office at Nasoso Road, Nadi, is the nerve centre of the airline’s operation, delivering exceptional service to the passengers and boosting business and marketing partnerships to expand its network. From managing bookings and baggage claims to offering tailored corporate solutions, the head office ensures a seamless travel experience.
For assistance, contact Fiji Airways at +679 672 0777 or reservations@fijiairways.com. Whether you’re planning a leisure trip, resolving a compensation dispute for flight delays, or exploring new business deals, the Fiji Airways corporate office is the one-stop shop for reliable and professional support.
Frequently Asked Questions (FAQs)
Yes, you can book flights directly by contacting the Fiji Airways head office at +679 672 0777 (Mon–Fri, 9:00 AM–6:00 PM FJT) or via email at reservations@fijiairways.com. You can also visit the office at Nasoso Road, Nadi Airport, Nadi, Fiji, for in-person booking assistance.
Contact the 24/7 customer service team at +679 672 0888 or +679 330 4388, or email reservations@fijiairways.com for rebooking options, refunds, or compensation.
Yes, Fiji Airways provides accommodations such as wheelchair access, priority boarding, and escort services.
Contact the baggage services team at +679 673 7750 or email reservations@fijiairways.com.

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Fiji Airways Funafuti Office in Tuvalu
Fiji Airways Los Angeles Office in United States
Fiji Airways Shanghai Office in China
Fiji Airways Wellington Office in New Zealand
Fiji Airways Auckland Office in New Zealand
Fiji Airways Melbourne Office in Australia
Fiji Airways Adelaide Office in Australia
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