Finnair Headquarters

Tietotie 9, 01530 Vantaa, Finland

info.fbs@finnair.com

Mon–Fri: 7:00 am- 6:00 pm, Sat–Sun: 8:00 am- 4:00 pm, [Finnish and Swedish]

+358 600 081881

https://www.finnair.com/


Finnair’s headquarters is based in Vantaa, Finland, and handles the major departure and arrival operations for the airline. The airline’s head office also manages core functions like customer support for individual passengers and travel planning for corporations and travel agencies. The essential services offered and the contact details for direct outreach to the airline’s headquarters. 

Finnair Head Office Contact Information

Navigating through the Finnair customer support starts with the accurate contact information, ensuring timely support from booking a flight to helping passengers with compensation claims. 

Check the contact details for the Finnair headquarters, which are highlighted in the table below:

AddressTietotie 9, 01530 Vantaa, Finland
Phone Number+358 600 081881
Email Addressinfo.fbs@finnair.com
Working HoursMon–Fri: 7:00 am- 6:00 pm, Sat–Sun: 8:00 am- 4:00 pm, [Finnish and Swedish]
Official Websitehttps://www.finnair.com/

Services Offered by the Finnair Corporate Office

The office offers a wide range of travel services as well as business solutions catering to the diverse clientele. For travel agencies and tour operators, below is a list highlighting all the services that passengers and business partners can avail from the Finnair corporate office: 

Dedicated PrioFlex fares for business travellersFinnair Cargo services 
Priority boarding and lounge accessFinnair Easy Program for travel agents
Dedicated PrioFlex fares for business travelersPre-select a seat
Hotels, car rentals, and airport transfer serviceAdd extra checked baggage
Book lounge accessMake a reservation for your pet
Add sports equipment and musical instruments for your travelAccess flight booking through mileage under the Finnair Plus program
Last-minute flight bookingFlight changes and cancellations
Tinely resolution of baggage delays or lossesChange fee waiver for flight delays and cancellations
Live inventory access for travel agenciesInstant correction for the name on the flight tickets

Finnair Headquarters Map

The headquarters is located in Vantaa. Use the interactive map below to navigate the Finnair office.

Finnair Executive Customer Service Contacts

NAMEPOSITIONCONTACT DETAILS
Sami Maenpää(Service Manager)sami.maenpaa@finnair.com
Minna Toivainen(Vice President), Inflight Customer Serviceminna.toiviainen@finnair.com
Piia Karhu(Senior Vice President) Customer ExperiencePiia.Karhu@finnair.com
Pekka Vauramo(Chief Executive)pekka.vauramo@finnair.com

Finnair’s headquarters is the central and reliable hub for passengers and stakeholders, assisting them with day-to-day travel needs and business solutions. For detailed assistance, you can reach the airline’s customer support team or visit the office in person during contact hours. 

FAQs

Where is the Finnair headquarters located?

The Finnair headquarters is at Tietotie 9, 01530 Vantaa, Finland.

How do I request compensation for a delayed or cancelled Finnair flight at the headquarters?

You can make your claim at the Finnair head office with booking references and supporting documents. Alternatively, you can call +358 9 818 0800 to claim compensation and a refund for a delayed or cancelled flight. 

Does the headquarters handle mileage and frequent-flyer program issues?

Yes. The airline handles queries related to Finnair Plus, which include Avios redemptions, tier upgrades, and benefits like lounge access, seat upgrades, and priority boarding. 

How do I correct a name misspelling on my ticket through the headquarters?

You can contact the Finnari customer service desk via phone. It may incur a minor name correction fee (up to 3 characters) between 80-100 USD for international fares.