Garuda Indonesia Headquarters

Soekarno–Hatta International Airport in Tangerang, Banten, Indonesia

customer@garuda-indonesia.com

Monday to Friday 9:00 am to 6:00 pm

+62-21-2351 9999

https://www.garuda-indonesia.com/


Garuda Indonesia’s headquarters is located in Tangerang, Banten, Indonesia, within the complex of Soekarno-Hatta International Airport. The headquarters is not just an administrative center; it’s the nerve center for operational excellence, customer service, and business collaboration. The Garuda Indonesia headquarters is particularly for those seeking an airline’s head office address and the services it offers to various stakeholders. 

Garuda Indonesia Head Office Contact Information

The Garuda Indonesia head office serves as the first point of contact for passengers who have escalated their travel concerns, as well as for travel agencies and other business entities. 

AddressSoekarno–Hatta International Airport in Tangerang, Banten, Indonesia
Phone Number+62-21-2351 9999
Email Addresscustomer@garuda-indonesia.com
Working HoursMonday to Friday 9:00 am to 6:00 pm
Official Websitehttps://www.garuda-indonesia.com/

Services Offered by the Garuda Indonesia Corporate Office

There is a dedicated, trained staff at the Garuda Indonesia corporate office. That offers personalized travel support, tailored to departing and arriving passengers, as well as those seeking special assistance. Below is a list of a range of services that are available through the Garuda Indonesia corporate office:

New flight bookings Rebooking assistance due to schedule change
Upgrades to premium cabinsEmergency travel support
Ticket name changesCompensation or refund for delayed or canceled flights
Resolution of duplication transactionsAdd baggage or extra allowance in advance
Selection of seats Managing bookings against GarudaMiles loyalty points
Claims for misplaced, delayed, or damaged luggageMobility aids and senior traveler assistance
Live inventory updates for travel agentsCharter flight service for large groups
Customized fare contracts for corporatesDedicated account management for travel agencies

Garuda Indonesia Headquarters Map

The headquarters is located in Tangerang. Use the interactive map below to navigate the Garuda Indonesia office.

If you are a passenger who is completely stuck due to the sudden flight cancellation, or a nig company or a travel agency that is looking for better B2B deals, visit the Garuda Indonesia head office. The airline representative here is trained to offer you the most flexible solution for your travel, ensuring hassle–free travel. 

FAQs

Where is the Garuda Indonesia Headquarters located?

The office is located at the Soekarno–Hatta International Airport in Tangerang, Banten, Indonesia.

Does the headquarters handle baggage issues?

Yes, they assist with claims, compensation, and reimbursements for lost or damaged baggage. Upon arrival, you must report the baggage issue at the airport. If you have left the airport, visit the office within 24 hours of arrival. 

Can businesses connect for partnerships at the Garuda Indonesia headquarters?

Yes. As a business, you can visit the office during business hours. Alternatively, you can write to e-booking@garuda-indonesia.com for negotiated fares and dedicated support.