Hainan Airlines Almaty Office in Kazakhstan

Hainan Airlines (HU) Office is located in Almaty, Kazakhstan. The office is an important customer service center for passengers flying internationally from here. The Almaty office and the essential contact information you need to reach them.

Hainan Airlines Almaty Office Contact Details

Below are the key contact details for the Hainan Airlines Almaty office:

Address	Mailin St 2, Almaty 050039, Kazakhstan
Phone Number	77272703333
Email Address	customerservice.us@hnair.com
Working Hours	Monday–Sunday: 24 hours
Official Website	https://www.hainanairlines.com/
Online Check-in	https://www.hainanairlines.com/INT/GB/Check-in
Flight Status	https://www.hainanairlines.com/IL/GB/flight-status

Almaty Airport Details

Find out the Almaty Airport office details for Hainan Airlines:

Airport Name	Almaty International Airport
Contact Number	77272929777
Airport Code	ALA
Address	Almaty 050039, Kazakhstan

Services Offered at the Hainan Airlines Almaty Office

The office offers a full range of travel services that help passengers at every step while making their journey comfortable and hassle-free. In addition, the office also helps arriving passengers with lost or damaged baggage complaints.

Below is a list of essential travel services available at the Hainan Airlines’ office in Almaty:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Hainan Airlines Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

Hainan Airlines Almaty Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Hainan Airlines Headquarters

Below are the contact details for Hainan Airlines Headquarters:

Address:	HNA PLAZA, No.7 Guoxing Road, Haikou City, Hainan Province, China 570203
Contact Number:	+86-898-95339
Email:	customerservice@hnair.com

List of all Hainan Airlines Offices.

The office is an essential customer service center that enhances the passengers’ experience. With a strategic location inside the airport complex, it offers exceptional customer support and ensures that every passenger receives top-quality care, from booking a flight to boarding and arrival.

FAQs

Where is the Almaty office located?

The office is located at Mailin St 2, Almaty 050039, Kazakhstan.

How can I contact the Hainan Airlines Almaty office?

You can reach the office by calling 77272703333 or emailing customerservice.us@hnair.com.

Can I book international flights from the Hainan Airlines Almaty office?

Yes. The Almaty office assists with booking international flights to/from the Almaty airport. The airline offers flights from Almaty to key destinations across China, Asia, Europe, and North America.

What are the office working hours?

The office remains open 24 hours a day, ensuring assistance is available at all times.