Hainan Airlines Headquarters

HNA PLAZA, No.7 Guoxing Road, Haikou City, Hainan Province, China 570203

customerservice@hnair.com

Monday–Sunday: 24 hours

+86-898-95339

https://www.hainanairlines.com/

Hainan Airlines’ headquarters is located in Haikou, Hainan Province, China. The head office is located near Haikou Meilan International Airport (HAK) and oversees the airline’s flight operations, corporate affairs, media relations, and cargo operations. Hainan Airlines‘ headquarters also provides passenger support for flight booking, changes, cancellations, compensation due to flight delay, and other complex travel issues.

Hainan Airlines Head Office Contact Information

The Hainan Airlines head office manages the airline’s executive and administrative functions, handling customer relations, media communication, and coordination with travel agencies and corporates. 

Below is a table highlighting the essential contact details for the Hainan Airlines head office:

AddressHNA PLAZA, No.7 Guoxing Road Haikou City, Hainan Province, China 570203
Contact Number+86-898-95339
Email Addresscustomerservice@hnair.com
Working HoursMonday–Sunday: 24 hours
Official Websitehttps://www.hainanairlines.com/

Services Offered at Hainan Airlines Corporate Office

The corporate office handles all queries and concerns related to lost baggage and offers the affected passengers reimbursement related to delayed air air-damaged baggage. Check out the list of all comprehensive services that are offered at the Hainan Airlines corporate office:

Assistance with new reservationsHelping passengers with flight changes and cancellations
Request fr upgrades to Business/First ClassHelp with lost, delayed, or damaged baggage claims
Special travel arrangements for business delegations,Dedicated account management for travel agencies
Special discounted fares for travel agenciesAssisting passengers with name changes and corrections 
Exclusive corporate charter flight servicesDedicated assistance for members of Fortune Wings Club,
Support for elderly travelers and unaccompanied minorsWheelchair support for a passenger with reduced mobility
Guidance for international passengers on visa and entry requirementsCoordinating media and press representatives.
Compensation and refunds due to flight delay and cancellationsAccess to live inventories for travel agencies 

Hainan Airlines Headquarters Map

The Hainan Airlines headquarters is located in Haikou. You can use the interactive Hainan Airlines office map below for detailed navigation.

Hainan Airlines Executive Customer Service Contacts

NAMEPOSITIONCONTACT DETAILS
Xie Haoming(Chief Executive)xiehaoming@hnair.com
Mou Weigang(Vice Chairman)mouweigang@hnair.com
Hou Wei(Vice President)houwei@hnair.com
Joel Chusid(Executive Director) U.S.joel@hnair.com

The Hainan Airlines headquarters in Haikou is the hub for business affairs as well as maintaining relations with new and existing customers. Whether you need assistance to change the travel date, the Hainana Airlines head office ensures all concerns and inquiries are handled with professionalism, providing timely resolution.

FAQs

Where is Hainan Airlines’ headquarters located?

The headquarters is located at HNA PLAZA, No.7 Guoxing Road, Haikou City, Hainan Province, China 570203.

How can I contact Hainan Airlines headquarters?

You can reach them by phone at +86 898 95339 or email at customerservice@hnair.com.

What are the working hours of Hainan Airlines’ headquarters?

The office operates 24 hours a day, providing services at any time.

What services are offered at Hainan Airlines’ head office?

The office assists with flight booking, cancellations, name correction, pet travel support, and special assistance to the disabled and special-abled passengers.

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