Hainan Airlines Saint Petersburg Office in Russia
лит. ЗА, Pulkovskoye Shosse, д. 41, St Petersburg, Russia, 196140
Monday–Sunday: 24 hours
78123373822
Hainan Airlines (HU) Office is located in Saint Petersburg, Russia. The office is an important customer service center for passengers flying internationally from here. The Saint Petersburg office and the essential contact information you need to reach them.
Hainan Airlines Saint Petersburg Office Contact Details
Below are the key contact details for the Hainan Airlines Saint Petersburg office:
| Address | лит. ЗА, Pulkovskoye Shosse, д. 41, St Petersburg, Russia, 196140 |
| Phone Number | 78123373822 |
| Email Address | customerservice.us@hnair.com |
| Working Hours | Monday–Sunday: 24 hours |
| Official Website | https://www.hainanairlines.com/ |
| Online Check-in | https://www.hainanairlines.com/INT/GB/Check-in |
| Flight Status | https://www.hainanairlines.com/IL/GB/flight-status |
Saint Petersburg Airport Details
Find out the Saint Petersburg Airport office details for Hainan Airlines:
| Airport Name | Pulkovo Airport |
| Contact Number | 78123349899 |
| Airport Code | LED |
| Address | Pulkovskoye sh., 41, St Petersburg, Russia |
Services Offered at the Hainan Airlines Saint Petersburg Office
The office offers a full range of travel services that help passengers at every step while making their journey comfortable and hassle-free. In addition, the office also helps arriving passengers with lost or damaged baggage complaints.
Below is a list of essential travel services available at the Hainan Airlines’ office in Saint Petersburg:
| New reservations | Rebooking | Flight cancellation | Assistance with check-in |
| Seat selection | Business Class upgrade | Dedicated visa assistance | Hainan Airlines Guest Inquiries |
| Extra legroom seating | Baggage Add–on | Special or Sports baggage handling | Services for seniors |
| Unaccompanied minor travel | Medical needs | Lost & found | Lounge access |
| Meet-and-greet | Valet services | Rebooking assistance due to Delays and weather disruptions | Group booking |
| Missing baggage | In-flight entertainment | Special meal request | Assistance during delayed flights |
| Pet travel assistance | Flight status update | Mobility support |
Hainan Airlines Saint Petersburg Office Map
You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.
Hainan Airlines Headquarters
Below are the contact details for Hainan Airlines Headquarters:
| Address: | HNA PLAZA, No.7 Guoxing Road, Haikou City, Hainan Province, China 570203 |
| Contact Number: | +86-898-95339 |
| Email: | customerservice@hnair.com |
List of all Hainan Airlines Offices.
The office is an essential customer service center that enhances the passengers’ experience. With a strategic location inside the airport complex, it offers exceptional customer support and ensures that every passenger receives top-quality care, from booking a flight to boarding and arrival.
FAQs
The office is located at лит. ЗА, Pulkovskoye Shosse, д. 41, St Petersburg, Russia, 196140.
You can reach the office by calling 78123373822 or emailing customerservice.us@hnair.com.
Yes. The Saint Petersburg office assists with booking international flights to/from the Saint Petersburg airport. The airline offers flights from Saint Petersburg to key destinations across China, Asia, Europe, and North America.
The office remains open 24 hours a day, ensuring assistance is available at all times.


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