Hainan Airlines Shanghai Office in China

Hainan Airlines (HU) Office is located in Shanghai, China. The office is an important customer service center for passengers flying internationally from here. The Shanghai office and the essential contact information you need to reach them.

Hainan Airlines Shanghai Office Contact Details

Below are the key contact details for the Hainan Airlines Shanghai office:

Address	4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
Phone Number	862196990
Email Address	customerservice.us@hnair.com
Working Hours	Monday–Sunday: 24 hours
Official Website	https://www.hainanairlines.com/
Online Check-in	https://www.hainanairlines.com/INT/GB/Check-in
Flight Status	https://www.hainanairlines.com/IL/GB/flight-status

Shanghai Airport Details

Find out the Shanghai Airport office details for Hainan Airlines:

Airport Name	Shanghai Pudong International Airport
Contact Number	862162083608
Airport Code	PVG
Address	S1 Yingbin Expy, Pudong, Shanghai, China

Services Offered at the Hainan Airlines Shanghai Office

The office offers a full range of travel services that help passengers at every step while making their journey comfortable and hassle-free. In addition, the office also helps arriving passengers with lost or damaged baggage complaints.

Below is a list of essential travel services available at the Hainan Airlines’ office in Shanghai:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Hainan Airlines Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

Hainan Airlines Shanghai Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Hainan Airlines Headquarters

Below are the contact details for Hainan Airlines Headquarters:

Address:	HNA PLAZA, No.7 Guoxing Road, Haikou City, Hainan Province, China 570203
Contact Number:	+86-898-95339
Email:	customerservice@hnair.com

List of all Hainan Airlines Offices.

The office is an essential customer service center that enhances the passengers’ experience. With a strategic location inside the airport complex, it offers exceptional customer support and ensures that every passenger receives top-quality care, from booking a flight to boarding and arrival.

FAQs

Where is the Shanghai office located?

The office is located at 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China.

How can I contact the Hainan Airlines Shanghai office?

You can reach the office by calling 862196990 or emailing customerservice.us@hnair.com.

Can I book international flights from the Hainan Airlines Shanghai office?

Yes. The Shanghai office assists with booking international flights to/from the Shanghai airport. The airline offers flights from Shanghai to key destinations across China, Asia, Europe, and North America.

What are the office working hours?

The office remains open 24 hours a day, ensuring assistance is available at all times.