Hong Kong Airlines Headquarters

7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau

call.center@hkairlines.com

Monday to Sunday: 24 Hours

852-25591966

https://www.hongkongairlines.com/

Hong Kong Airlines’ headquarters is located in Tung Chung, Lantau Island, Hong Kong. Being one of the full-service carriers in Asia, its headquarters overseas core functions like managing flight operations, passenger relations, cargo services, and strategic partnerships. Hong Kong Airlines headquarters, including its contact information, services offered, and other important details for passengers and other stakeholders.

Hong Kong Airlines Head Office Contact Information

The Hong Kong Airlines head office is located inside the airport complex, facilitating coordination for the airline’s operation, training, and resolving passengers’ travel issues. 

Below is a table highlighting important contact details for the Hong Kong Airlines head office:

Address7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau
Phone Number852-25591966
Email Addresscall.center@hkairlines.com
Working HoursMonday to Sunday: 24 Hours
Official Websitehttps://www.hongkongairlines.com/

Services Offered at Hong Kong Airlines Corporate Office

The Hong Kong Airlines corporate office handles operational and administrative functions and also manages key travel services for passengers. 

Here is the list of primary services that are offered from the Hong Kong Airlines corporate office:

Handling complaints related to flight changes and cancellationsName change/corrections 
Addressing lost, delayed, or damaged luggage claimsOffering customized travel programs for corporate clients
Discounted and negotiated fares for corporates Managing cargo operations
Addressing queries for the Fortune Wings Club programAssisting travel agencies with account setup, commissions,
Handling last-minute flight reservationsSpecial assistance for passengers with disabilities
Priority boarding for unaccompanied minors and those with medical needsCoordinating with partner airlines fie codeshare agreements
Handle disputes related to lost and delayed baggageResolving duplicate booking disputes and grand charges

Hong Kong Airlines Headquarters Map

The Hong Kong Airlines headquarters is located in Tung Chung. You can use the interactive Hong Kong Airlines office map below for detailed navigation.

The Hong Kong Airlines headquarters serves as the central hub for the airline’s operations, managing all aspects of flight services, cargo operations, and customer care. The airline, through its head office, oversees corporate functions and provides support for travel agencies, loyalty programs, and more, ensuring a seamless travel experience for its passengers. The Hong Kong Airlines corporate office offers reliable support for your travel needs. 

FAQs

Where is the Hong Kong Airlines headquarters located?

The headquarters is located on the 7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau.

How can I contact Hong Kong Airlines headquarters?

You can reach the main office by phone at +852-25591966 or email call.center@hkairlines.com. 

Is the Hong Kong Airlines head office open to the public?

Yes, the airline’s head office attends to passengers, while business partners need to seek a prior appointment before visiting the office.

What services does Hong Kong Airlines’ headquarters handle?

The office handles corporate relations, manages accounts and commissions for travel agencies, offers cargo service, manages loyalty program queries, and handles disputes related to flight delay and disruptions.

Hong Kong Airlines Nearby Offices