Hong Kong Airlines Shanghai Office in China

Room 702, United Power Plaza, No.1158 Jiangning Road, Shanghai

Monday to Sunday: 24 Hours

852 3916 3666

Hong Kong Airlines (HX) office is located in Shanghai, China. The office is the essential customer service hub for passengers traveling to and from Shanghai. Whether you’re planning a business trip, leisure travel, or connecting to one of the airline’s partner destinations across the Asia-Pacific, the office offers full support from ticketing to flight rebooking, special assistance, and baggage assistance.

Hong Kong Airlines Shanghai Office Contact Details

Below is a table with key contact details for the Hong Kong Airlines Shanghai office:

Address	Room 702, United Power Plaza, No.1158 Jiangning Road, Shanghai
Phone Number	852 3916 3666
Email Address	customerservice@hkairlines.com
Working Hours	Monday to Sunday: 24 Hours
Official Website	https://www.hongkongairlines.com/

Shanghai Airport Details

Find out the Shanghai Airport office details for Hong Kong Airlines:

Airport Name	Shanghai Pudong International Airport
Airport Code	PVG
Airport Phone Number	86 21 96990
Airport Address	4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China

Services Offered at the Shanghai Office

The office offers a wide range of travel services that are designed to enhance comfort and convenience. Whether you’re traveling in Economy or Business, the office offers personalized support to address every aspect of the travel. Below is a list of travel services offered at the office in Shanghai:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Hong Kong Airlines Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

Hong Kong Airlines Shanghai Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Hong Kong Airlines Headquarters

Below are the contact details for Hong Kong Airlines Headquarters:

Address:	7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau
Contact Number:	852-25591966
Email:	call.center@hkairlines.com

List of all Hong Kong Airlines Offices.

The office plays an essential role in supporting the airline’s network. Besides, the office assurance every passenger’ query must be handled with professionalism and utmost attention. Whether you want to add a family member to your travel or simply correct the name on the flight ticket, the Shanghai customer support team ensures a smooth travel experience.

FAQs

Where is the Shanghai office located?

The office is located at Room 702, United Power Plaza, No.1158 Jiangning Road, Shanghai.

Can I make international bookings from the Shanghai office?

Yes. The office assists passengers with both international and regional bookings. The airline team at the Shanghai office can help you with reservations, upgrades, and other essential travel services.

How can I contact the Shanghai office for booking inquiries?

You can reach the Shanghai office by calling 852 3916 3666 or by emailing customerservice@hkairlines.com for reservations and general assistance.

What are the operating hours of the Hong Kong Airlines office?

The office operates 24 hours a day, providing services at any time.