Japan Airlines Headquarters
Nomura Real Estate Bldg., 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo
Monday to Sunday: 5:30 am - 6:00 pm
+1-800-525-3663
Japan Airlines, the primary flag carrier of Japan, has its headquarters in Nomura Real Estate Bldg., 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo. Moreover, the senior officials are present at this complex to oversee all the aviation functions while answering travellers’ queries. Whether a flyer wants to modify ticketing errors or is willing to add some in-flight amenities, paying a visit to the corporate office can be beneficial.
Contact Details of Japan Airlines Headquarters
Above all, the following are the ways to reach out to the authorities present at the Corporate office.
| Address | Nomura Real Estate Bldg., 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo |
| Phone Number | +1-800-525-3663 |
| Operating Hours | Monday to Sunday: 5:30 am – 6:00 pm |
| Email Id | mediarelations.amr@jal.com |
| Official Website | https://www.jal.co.jp/jp/ja/ |
Assistance offered at the Corporate Office of Japan Airlines
Equally important, the following are the ways through which the authorities assist the passengers visiting the Japan Airlines headquarters.
| Flight Maintenance | Flight Cancellation Assistance |
| Flight Ticket Refund Services | Flight Ticket Reservation Services |
| Airport Check-In Assistance | Kiosk Check-In Assistance |
| Online Check-In Services | JAL Mileage Bank Services |
| Cabin Class Assistance | Best Fare Deals Assistance |
| Baggage Services | Flying with Your Family Services |
| Lounge Assistance | Multi City Booking Assistance |
| JAL Bid Upgrade Services | Paid Advanced Seat Selection Services |
| Priority Baggage Assistance | Paid Exclusive Meals Assistance |
| Legal and Safety Compliance | Special Assistance |
| In-Flight Meals Assistance | In-Flight Entertainment Assistance |
Map of Japan Airlines Headquarters
Besides, this is an interactive map of the carrier’s head office. Beginning with the landmarks and showing several routes, this map is useful for travellers.
Japan Airlines Executives Contact Details
| Name | Designation |
|---|---|
| Mitsuko Tottori | Chief Executive Officer and President |
| Yuji Akasaka | Chairperson |
The Corporate Office of Japan Airlines serves as the company’s central hub, where all significant tasks are carried out. Beginning with ticketing requests to handling membership services, everything is managed here.
FAQs
The office is situated at Nomura Real Estate Bldg., 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo.
You can contact the Corporate Office of Japan Airlines by calling +1-800-525-3663.
The Head Office of Japan Airlines offers JAL Mileage Bank Assistance.
The Corporate Office of Japan Airlines provides the Best Fare Deals Services.


Japan Airlines Headquarters