Malaysia Airlines Headquarters

1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000.

customer@malaysiaairlines.com

Monday to Friday: 09:30 AM – 05:30 PM

+603 7843 3000

https://www.malaysiaairlines.com/

The Malaysia Airlines Headquarters is located in the city centre of Kuala Lumpur and serves as an operational hub for the airline’s operations, customer services, and corporate partnerships. This article offers an in-depth overview of the Malaysia Airlines head office, providing essential information about its contact details, services offered, and how passengers and business partners make the most of it. 

Malaysia Airlines Corporate Office Contact Details

The Malaysia Airlines corporate office serves as the primary hub for addressing passengers’ inquiries, resolving travel issues, and fostering business and corporate collaborations. Whether you’re seeking assistance with bookings or exploring business opportunities, the office offers the following channels for communication.

Here are the essential contact details that connect passengers with the appropriate department:

Office Address1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000
Main Office Phone+603 7843 3000
Email Addresscustomer@malaysiaairlines.com
Working HoursMonday to Friday: (09:30 AM – 05:30 PM)
Official Websitehttps://www.malaysiaairlines.com/

Services Offered at Malaysia Airlines Head Office

The Malaysia Airlines head office is designed to cater to the diverse needs of travelers, offering customized solutions for individual travelers, corporate clients, and travel agencies. The office offers operational support alongside passenger-centric services, ensuring seamless travel experiences and robust business support. 

Here are the essential services offered by the Malaysia Airlines head office:

Assistance with booking flightsSupport for flight change and cancellation
Options to upgrade to Premium Economy or Business ClassSupport for filing claims related to lost, delayed, or damaged luggage.
Services for passengers with disabilities, medical conditionsDedicated support desk for unaccompanied minors
Customized itineraries and discounted fares for corporate events and group travelTailored B2B fares and corporate loyalty programs for business and travel agencies
Freight services for businessesHelpdesk for earning and redeeming Enrich points for flights and upgrades
Assistance with purchasing or claiming travel insurance.Support for passengers traveling with pets
Advice on visa requirements and travel documentationPersonalized travel planning for high-value clients

Malaysia Airlines Headquarters Map

The Malaysia Airlines Headquarters is located on the 1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000. You can use the interactive map given below, which facilitates quick navigation and helps you find the right direction. 

The Malaysia Airlines corporate office at Kuala Lumpur International Airport offers essential customer service support and business support to the suitable stakeholders. With 24/7 customer support and a wide range of services, and a commitment to Malaysian hospitality, the travel agencies, corporates, and passengers would get personalised and efficient travel solutions. Whether you’re a frequent flyers who want to redeem points to book a flight or a travel agency that wants to business a bulk flight 

FAQs

Where is the Malaysia Airlines Headquarters located?

Malaysia Airlines Headquarters are located on the 1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000.

How can I contact the Malaysia Airlines corporate office for urgent issues?

Call the customer service line at +603 7843 3000 or email your concern or inquiry to customer@malaysiaairlines.com. Make sure to provide the booking reference and the passengers’ e-ticket number for a quick resolution. 

What are the Malaysia Airlines head office’s operating hours?

Phone support for Malaysia Airlines booking is available 24/7. In-person visits are handled Monday to Friday from 9:30 AM to 5:30 PM.

What services are available for travel agencies at the Malaysia Airlines corporate office?

The office provides B2B fare negotiations, group travel solutions, and integration with the Enrich loyalty program to support travel agencies in delivering hassle-free and cheap travel solutions. 

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