Malaysia Airlines Headquarters
1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000.
Monday to Friday: 09:30 AM – 05:30 PM
+603 7843 3000
The Malaysia Airlines Headquarters is located in the city centre of Kuala Lumpur and serves as an operational hub for the airline’s operations, customer services, and corporate partnerships. This article offers an in-depth overview of the Malaysia Airlines head office, providing essential information about its contact details, services offered, and how passengers and business partners make the most of it.
Malaysia Airlines Corporate Office Contact Details
The Malaysia Airlines corporate office serves as the primary hub for addressing passengers’ inquiries, resolving travel issues, and fostering business and corporate collaborations. Whether you’re seeking assistance with bookings or exploring business opportunities, the office offers the following channels for communication.
Here are the essential contact details that connect passengers with the appropriate department:
Office Address | 1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000 |
Main Office Phone | +603 7843 3000 |
Email Address | customer@malaysiaairlines.com |
Working Hours | Monday to Friday: (09:30 AM – 05:30 PM) |
Official Website | https://www.malaysiaairlines.com/ |
Services Offered at Malaysia Airlines Head Office
The Malaysia Airlines head office is designed to cater to the diverse needs of travelers, offering customized solutions for individual travelers, corporate clients, and travel agencies. The office offers operational support alongside passenger-centric services, ensuring seamless travel experiences and robust business support.
Here are the essential services offered by the Malaysia Airlines head office:
Assistance with booking flights | Support for flight change and cancellation |
Options to upgrade to Premium Economy or Business Class | Support for filing claims related to lost, delayed, or damaged luggage. |
Services for passengers with disabilities, medical conditions | Dedicated support desk for unaccompanied minors |
Customized itineraries and discounted fares for corporate events and group travel | Tailored B2B fares and corporate loyalty programs for business and travel agencies |
Freight services for businesses | Helpdesk for earning and redeeming Enrich points for flights and upgrades |
Assistance with purchasing or claiming travel insurance. | Support for passengers traveling with pets |
Advice on visa requirements and travel documentation | Personalized travel planning for high-value clients |
Malaysia Airlines Headquarters Map
The Malaysia Airlines Headquarters is located on the 1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000. You can use the interactive map given below, which facilitates quick navigation and helps you find the right direction.
The Malaysia Airlines corporate office at Kuala Lumpur International Airport offers essential customer service support and business support to the suitable stakeholders. With 24/7 customer support and a wide range of services, and a commitment to Malaysian hospitality, the travel agencies, corporates, and passengers would get personalised and efficient travel solutions. Whether you’re a frequent flyers who want to redeem points to book a flight or a travel agency that wants to business a bulk flight
FAQs
Malaysia Airlines Headquarters are located on the 1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000.
Call the customer service line at +603 7843 3000 or email your concern or inquiry to customer@malaysiaairlines.com. Make sure to provide the booking reference and the passengers’ e-ticket number for a quick resolution.
Phone support for Malaysia Airlines booking is available 24/7. In-person visits are handled Monday to Friday from 9:30 AM to 5:30 PM.
The office provides B2B fare negotiations, group travel solutions, and integration with the Enrich loyalty program to support travel agencies in delivering hassle-free and cheap travel solutions.
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