Malaysia Airlines Jakarta Office in Indonesia

WA Cs, Jl. Tomang Raya No.47i 2, RT.12/RW.1, Tomang, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11440, Indonesia

customer@malaysiaairlines.com

Monday to Sunday: 24 Hours

62 21 5682555

https://www.malaysiaairlines.com/

Malaysia Airlines (MH) Jakarta Office is located in Jakarta, Indonesia. The office provides a comprehensive range of services to ensure a smooth and comfortable travel experience. The Jakarta office is located in the city centre and is a key point of contact for passengers traveling to and from Indonesia, offering personalized assistance for both business and leisure travelers. 

Malaysia Airlines Jakarta Office Contact Details

The Malaysia Airlines office in Jakarta offers convenient access to a range of services that address passengers’ needs. Below is the essential contact information for the Malaysia Airlines Jakarta office:

Office AddressWA Cs, Jl. Tomang Raya No.47i 2, RT.12/RW.1, Tomang, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11440, Indonesia
Main Office Phone62 21 5682555
Email Addresscustomer@malaysiaairlines.com
Working HoursMonday to Sunday: 24 Hours
Official Websitehttps://www.malaysiaairlines.com/
Online Check-inhttps://www.malaysiaairlines.com/my/en/plan-your-trip/check-in/check-in.html
Flight Statushttps://www.malaysiaairlines.com/my/en/manage/travel-alerts/flight-status.html
Baggage Informationhttps://www.malaysiaairlines.com/my/en/manage/travel-alerts/flight-status.html

Jakarta Airport Office Details

Find out the Jakarta Airport office details for Malaysia Airlines:

Airport Name:Soekarno–Hatta International Airport
Airport Code:CGK
Contact Number:62 21 55912648
Address:Pajang, Tangerang City, Banten, Indonesia

Services Offered at the Malaysia Airlines Jakarta Office

The Malaysia Airlines Jakarta Office consists of a dedicated team of trained professionals who are committed to offering comprehensive travel solutions. From booking flights to managing post-travel issues, the office caters to the wide range of needs for individuals, travelers, and families. 

Below is the overview of the essential services available:

New reservationsRebookingFlight cancellationAssistance with check-in
Seat selectionBusiness Class upgradeDedicated visa assistanceMalaysia Airlines  Guest Inquiries
Extra legroom seatingBaggage Add–onSpecial or Sports baggage handlingServices for seniors
Unaccompanied minor travelMedical needsLost & foundLounge access
Meet-and-greetValet servicesRebooking assistance due to Delays and weather disruptionsGroup booking
Missing baggageIn-flight entertainmentSpecial meal requestAssistance during delayed flights
Pet travel assistanceFlight status updateMobility support

Malaysia Airlines Jakarta Office Map

The Malaysia Airlines Jakarta office is located in the city’s most prominent areas. Below is an interactive map that helps passengers locate the office with ease:

Malaysia Airlines Headquarters

Below are the contact details for Malaysia Airlines Headquarters:

Address:1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000.
Contact Number:+603 7843 3000
Email:customer@malaysiaairlines.com

List of all Malaysia Airlines Offices.

The Malaysia Airlines Jakarta office fulfills the airline’s commitment to deliver an exceptional travel experience for passengers. With its strategic location, comprehensive services, and a dedicated team, the office ensures that every aspect of your travel, from booking to boarding the flight, is hassle-free and smooth. Whether you’re a frequent flyer, a first-time passenger, or you’re planning a group trip, the Jakarta office offers the expertise and resources needed to make your travel with Malaysia Airlines a memorable one.

FAQs

Where is the Malaysia Airlines Jakarta Office located?

Malaysia Airlines Jakarta Office is located at WA Cs, Jl. Tomang Raya No.47i 2, RT.12/RW.1, Tomang, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11440, Indonesia.

Can I book flights to international destinations at the Malaysia Airlines Jakarta Office?

Yes, the office supports bookings to over 78 destinations, including Kuala Lumpur, Singapore, Sydney, and London.

Does the Malaysia Airlines Jakarta Office provide visa assistance?

Yes, the office offers guidance on visa requirements and immigration procedures. However, passengers must visit the relevant consulate or embassy for visa applications. 

Can I arrange special services like pet travel or wheelchair assistance?

Yes, the office can coordinate special services, including pet travel and mobility support, provided requests are made at least 48 hours before departure. 

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