NAM Air Head Office
Blok B 8-10, Jl. Gunung Sahari Raya No. 13, Pademangan Barat, Jakarta Utara, DKI Jakarta, Indonesia
customerservice@flynamair.co.id
Monday to Sunday: 24 Hours
021 292 79 777
The NAM Air Head Office, located in Jakarta, Indonesia, serves as the central hub for managing the airline’s operational and administrative functions. It oversees flight coordination, route planning, and service quality to ensure smooth operations. The office works closely with its parent company, Sriwijaya Air, and aviation authorities to maintain safety standards while supporting reliable domestic connectivity across Indonesia.
Contact Details of NAM Air Head Office
Passengers can use the following details to connect with the NAM Air Head Office:
| Address | Blok B 8-10, Jl. Gunung Sahari Raya No. 13, Pademangan Barat, Jakarta Utara, DKI Jakarta, Indonesia |
| Contact Number | 021 292 79 777 |
| Email Address | customerservice@flynamair.co.id |
| Working Hours | Monday to Sunday: 24 Hours |
| Website | https://www.flynamair.com/ |
Issues Managed by the NAM Air Headquarters
The head office handles a wide range of passenger and operational services, including:
| Flight bookings | Fare policies |
| Ticket changes and rebookings | Ticketing terms and conditions |
| Refund processing | Travel policy guidance |
| Flight delays/cancellations assistance | Flight schedule information |
| Baggage services support | Customer service inquiries |
| Check-in assistance | Online booking support |
| Special travel assistance services | General travel-related concerns |
NAM Air Main Office Executive Customer Service Contacts
The airline is managed by a professional leadership team ensuring operational efficiency. Key executives include:
| Name | Designaton |
|---|---|
| Hendry Lie | President Commissioner |
| Captain Arif Azory | Director of Operations |
| Agus Martono | AVP of Sales |
| Jefferson Jauwena | CEO (NAM Air) |
Map of NAM Air Head Office
The NAM Air head office is located near Soekarno-Hatta International Airport and can be easily accessed using interactive maps, offering accurate directions along with nearby transport options and convenient across routes.
Visitors can expect reliable assistance from a dedicated, professional team at the NAM Air Head Office. The staff ensures smooth handling of travel-related concerns, supporting passengers with bookings, inquiries, and operational services while maintaining consistent service standards.
FAQs
It is located at Blok B 8-10, Jl. Gunung Sahari Raya No. 13, Pademangan Barat, Jakarta Utara, DKI Jakarta, Indonesia.
Yes, NAM Air operated as a subsidiary of Sriwijaya Air.
Yes, the head office provides support for booking modifications and related services.
Yes, customer service is available throughout the week.


NAM Air Head Office