Royal Brunei Airlines Headquarters

RBA Plaza, Jalan Sultan, Bandar Seri Begawan BS8811, Brunei Darussalam

brunei.callcentre@rba.com.bn

Monday to Sunday: 24 Hours

673 221 2222

https://www.flyroyalbrunei.com/


Royal Brunei Airlines is the national carrier of Brunei. The airline’s head office is located in Bandar Seri Begawan, Brunei, which is the operational hub for the airline’s daily operations and travel route management. The Royal Brunei Airlines head office, including the contact details, services, and how it supports passengers worldwide.

Royal Brunei Airlines Head Office Contact Information

When it comes to resolving urgent flight queries, exploring the latest deals for flight fares, or securing a contract for the negotiated fares, the Royal Brunei Airlines head office is your essential support hub for streamlined assistance.

Below is a table outlining the essential contact details for Royal Brunei Airlines’ head office:

AddressRBA Plaza, Jalan Sultan, Bandar Seri Begawan BS8811, Brunei Darussalam
Phone Number673 221 2222
Email Addressbrunei.callcentre@rba.com.bn
Working HoursMonday to Sunday: 24 Hours
Official Websitehttps://www.flyroyalbrunei.com/

Services Offered by the Royal Brunei Airlines Corporate Office

The office provides essential travel services, including helping passengers rebook their flights due to flight delays, processing refunds, and assisting with baggage inquiries. For corporate clients and travel agents, the airline offers customised travel, aiming to foster long-term partnerships. 

Below is a table highlighting all the services that Royal Brunei Airlines has to offer:

Premium charter flights for corporate retreatsScheduled flights to Singapore, Dubai, London, and Melbourne with flexible fares
Checked baggage allowanceAdd excess baggage
Handling sports equipment and special baggageSeat selection
Flight cargo serviceSpecial assistance for passengers traveling with children
Boarding assistance for expectant mothersDisability and mobility assistance
Special assistance for those with medical conditionsAssistance with Total Skies Miles
Assistance with lost baggage recoveryClaims processing for flight delays and cancellations
Claims processing for delayed or damaged baggageSuSupervised support for unaccompanied minors
Priority service for elderly passengersMultilingual support in English, Malay, Mandarin, and Arabic
Hassle-free same-day rebooking assistanceFlexible last-minute change and cancellation support

Royal Brunei Airlines Headquarters Map

The headquarters is located in Bandar Seri Begawan. Use the interactive map below to navigate the Royal Brunei Airlines office.

The headquarters is not only an operational hub for the airline’s global operations but also a support centre for travel agencies, corporations, and individual passengers. From handling day-to-day passenger inquiries to managing the business deals with corporates and travel agencies, the head office offers quality customer support.

FAQs

Where is the Royal Brunei Airlines headquarters located?

The headquarters is located at RBA Plaza, Jalan Sultan, Bandar Seri Begawan BS8811, Brunei Darussalam.

Does the headquarters handle Royal Skies loyalty program issues?

Yes. The airline’s head office assists passengers with mileage earning, redemptions, and perks like complimentary upgrades, extra baggage, and priority boarding under the Royal Skies program.

How do I correct a name error on my Royal Brunei Airlines ticket through the headquarters?

Submit your request via feedback@flyroyalbrunei.com, which includes the booking reference and the valid ID that supports the correct name. You can visit the office in person as well. Name change fee does not apply for corrections up to 3 characters. 

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