SAS Airlines Nairobi Office in Kenya

Embakasi, Nairobi, Kenya

Monday - Sunday: 24 hours

46 8 797 4000

SAS Airlines (SK) has an office located in Nairobi, Kenya. The office is available to support passengers with travel queries related to flight bookings, duplicate transactions, name corrections, extra baggage purchases, and more. Whether you are planning a new journey, need help with the flight booking, or want to request special travel arrangements.

SAS Airlines Nairobi Office Contact Details

The office is not just a touchpoint for passengers seeking one-on-one assistance, but it is also a support hub for over-the-phone assistance. If you are unable to boost the SAS Airlines office in Nairobi, you can refer to the contact details mentioned in the table below:

Address	Embakasi, Nairobi, Kenya
Telephone Number	46 8 797 4000
Email Address	contacttoflysas@sasair.com
Working Hours	Monday – Sunday: 24 hours
Online Check-in	https://www.flysas.com/en/checkin/
Flight Status	https://www.flysas.com/travel/flightstatus/
Official Website	https://www.flysas.com/

Nairobi Airport Details

Find out the Nairobi office details for SAS Airlines:

Airport Name	Jomo Kenyatta International Airport
Airport Code	NBO
Address	Embakasi, Nairobi, Kenya
Contact Number	254 20 822111

Services Offered at the SAS Airlines Nairobi Office

The office offers a wide range of travel solutions to new and existing passengers. Whether you are flying for business, leisure, or taking a connecting flight with SAS Airlines, the airline’s team is trained and multilingual to support you at every step of your travel journey.

Below is an overview of essential travel services available at the SAS Airlines Nairobi office:

New flight reservations	Flight date and destination change
Flight upgrades and Business Class upgrade	Assistance with online check-in
Seat selection and extra legroom purchase	Group travel planning
Discounted group fares	Rebooking support
Help during delays, cancellations, and weather disruptions	Special meal arrangements
Corporate travel coordination	Services for elderly passengers
Unaccompanied minor travel arrangements	Mobility and wheelchair assistance
Infant and family travel support	Medical assistance requests
Lost, delayed, or damaged baggage claims	Purchase of extra baggage allowance
Sports equipment	Special baggage handling
Lounge access guidance	Meet-and-greet services
Priority check-in support

SAS Airlines Nairobi Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

SAS Airlines Headquarters

Below are the contact details for SAS Airlines Headquarters:

Address:	Frösundaviks Allé 1 169 70 Solna, Stockholm, Sweden
Contact Number:	+46 8 797 0000
Email:	contacttoflysas@sasair.com

List of all SAS Airlines Offices.

The office offers essential travel support for passengers travelling to and from Nairobi. The in-person visit to the Nairobi office is ideal for existing passengers who want to extend their travel dates, cancel their flight at the last minute, or report delayed baggage. Whether you’re an international or local traveller, the airline’s team is committed to delivering dependable and efficient travel service at every step.

FAQs

What is the Nairobi office address?

SAS Airlines is located in Embakasi, Nairobi, Kenya.

Can I book or rebook flights at the SAS Airlines office in Nairobi?

Yes. Passengers can visit or call the office to book new flights, rebook due to travel disruptions, upgrade their ticket, or adjust travel dates. If you want to request same-day travel, you must complete at least 3 hours before departure.

Does the SAS Nairobi office help with baggage issues?

Yes. You can report lost, delayed, or damaged baggage directly through the office. The staff at the Nairobi office assists passengers with flight tracking, delayed luggage, and purchasing extra baggage.

Can I request special assistance at the Nairobi office?

Yes. The office provides support for wheelchair assistance, support for elderly passengers, medical or mobility needs, infant travel, and travel arrangements for unaccompanied minors.