Shenzhen Airlines Headquarters

Baoan, Shenzhen, Guangdong Province, China, 518128

service@shenzhenair.com

Monday to Sunday: 24 Hours

+867-559-5080

https://global.shenzhenair.com/


Shenzhen Airlines’ headquarters, based in Shenzhen, Guangdong Province, serves as a primary hub that handles the airline’s global operations, fleet management, and human resources. This corporate office also handles its relations with media, corporates, and offers collaboration opportunities for travel agencies and tour operators. Shenzhen Airlines‘ head office and the essential contact details that any stakeholder needs to reach the office. 

Shenzhen Airlines Head Office Contact Information

Accessing any reliable contact information about Shenzhen Airlines can turn any potential travel disruption into a smooth resolution. The Shenzhen Airlines head office streamlines your outreach for travel booking, inquiries, and escalations. 

AddressBaoan, Shenzhen, Guangdong Province, China, 518128
Phone Number+867-559-5080
Email Addressservice@shenzhenair.com
Working HoursMonday to Sunday: 24 Hours
Official Websitehttps://global.shenzhenair.com/

Services Offered by the Shenzhen Airlines Corporate Office

The office offers customized support to individual travelers, business clients, and clients seeking cargo services. On the other hand, travel agencies and your operators also witness frequent visits.

Below is a list of travel services catering to the travel and business requirements at the Shenzhen Airlines corporate office:

Charter flights for corporate eventsCargo services
Express check-in and digital boarding passPreferred seating assignments
Flight upgradesExpert advice on international visa
Negotiated group faresCorporate discount programs
Smooth processing of baggage claimsAssistance with lost, delayed, or damaged baggage
Flexible changes and cancellations with minimal feesCustomized multi-city group travel packages
Real-time inbound access for travel agenciesInvestigation for suspicious or duplicate reservations
Supervised travel support for minors traveling aloneWheelchair assistance and other accessibility services
Prompt name corrections on e-ticketsPurchase additional baggage allowance
Same-day rebooking for urgent travelGuidelines for pet-friendly services

Shenzhen Airlines Headquarters Map

The headquarters is located in Shenzhen. Use the interactive map below to navigate the Shenzhen Airlines office.

The Shenzhen Airlines’ operations, the headquarters excels in delivering reliable customer support for last-minute flight changes, enduring ties with corporate entities, and tour operators. The office is ideal for passengers seeking on-the-spot travel resolutions for passengers and benefit organizations seeking strategic tier-ups.

FAQs

Where is the Shenzhen Airlines headquarters located?

The airline’s headquarters is located at Baoan, Shenzhen, Guangdong Province, China, 518128

How do I file a complaint or request compensation for a delayed or cancelled Shenzhen Airlines flight at the headquarters?

Visit the head office, present your booking details and evidence for your affected flight to one of Shenzhen’s representatives, who will facilitate immediate support compensation as per the airline’s policy. 

Does the headquarters handle mileage and frequent-flyer program issues?

Yes. Any inquiries on mileage redemption, elite status upgrades, and loyalty perks like lounge access and free additional allowance are managed at the airline’s headquarters. 

How do I correct a name misspelling on my ticket through the headquarters?

You can contact the hotline or visit the airline’s office with ID or a legal name change document (if any). The airline assists with minor name change correction for a fee of up to 150 USD for international travel, alongside any applicable fare discrepancy.