South African Airways Headquarters

South African Airways’ headquarters is located at Airways Park, Jones Road, OR Tambo, International Airport, Kempton Park, 1619, South Africa. Being one of the recognised African carriers, the South African Airways head office plays an important role in handling the regional and international airline’s traffic. South African Airways main office, offering essential information about contact details, the range of services, and its role in upholding the airline’s reputation and global service standards.

South African Airways Head Office Contact Details

The corporate headquarters in Johannesburg serves as a primary point of contact for passenger services, B2B partnerships, travel agency support, and corporate relations.

Here is the table detailing table of contact information for various services through the SAA head office:

Office Address	Airways Park, Jones Road, OR Tambo, International Airport, Kempton Park, 1619, South Africa
Main Office Phone	+27 11 978 1000
Email Address	customerrelations@flysaa.com
Working Hours	Monday – Saturday 09:00 AM – 18:00 PM, Sunday Closed
Official Website	https://www.flysaa.com/

Services Offered at South African Airways Corporate Office

The South African Airways corporate office serves as the airline’s operational base, offering a wide range of services for passengers, corporations, and other business clients. The office consists of a team of experienced professionals, ensuring a seamless travel experience.

Below is the table outlining the essential services offered at the South African Airways head office:

Assistance with both personal and corporate flight reservations	Help with rescheduling, upgrading, or canceling tickets
In-person check-in assistance	Handling of lost, delayed, or damaged baggage
Clarification on travel visa rules	Resolution of issues related to flight disruption or booking errors
Processing of eligible refunds for canceled or disrupted flights	Arranging special services for children traveling alone.
Exclusive programs for travel agents	Assistance in air freight logistics via SAA Cargo
customized travel solutions for delegations, events, or tour groups	Offers exclusive programs for agents
Voyager loyalty program assistance	Arranges travel insurance, lounge passes, and excess baggage options

South African Airways Headquarters Map

The South African Airways head office at Airways Park in Johannesburg is easily accessible for visitors, Use the interactive map given below to navigate the South African Airways head office to find driving directions, nearby transportation sources, and the best access points to visit your office.

South African Airways Executive Customer Service Contacts

Name	Position	Office Address	Contact Details
Vuyani Jarana	(Chief Executive Officer)	Airways Park Johannesburg International Airport, 1627	VuyaniJarana@flysaa.com
Tebogo Tsimane	(General Manager, Operations)	1200 S. Pine Island Road Suite 650 Plantation, FL 33324	tebogotsimane@flysaa.com
Todd Neuman	(Vice President, Sales and Marketing – North America)	1200 S. Pine Island Road Suite 650 Plantation, FL 33324	toddneuman@flysaa.com (954) 769-5111
Tim Atkinson	(Senior Leader \| Operations \| People Management \| Delivering Change \| Customer Service Excellence)	1200 S. Pine Island Road Suite 650 Plantation, FL 33324	timatkinson@flysaa.com

The South African Airways corporate office in Johannesburg is more of an administrative center where the airline manages commercial strategies, resolves complex customer issues, and offers the best deals to tour operators and corporate clients. Whether you’re a travel agency that handles a large group of passengers, or you’re following up on your lost baggage, or exploring business partnerships, the South African Airways head office ensures you receive efficient and reliable service.

FAQs

Where is the South African Airways Headquarters located?

The South African Airways Headquarters is located at Airways Park, Jones Road, OR Tambo, International Airport, Kempton Park, 1619, South Africa.

How can I contact the South African Airways corporate headquarters?

You can reach the corporate office by calling +27 11 978 1000 or by emailing customerrelations@flysaa.com.

What are the office hours of the South African Airways head office?

The office operates from Monday – Saturday 09:00 AM – 18:00 PM, Sunday Closed.

What services are offered at the South African Airways head office?

The head office offers a wide range of services, including flight bookings, baggage assistance, group travel support, unaccompanied minor assistance, passenger complaints handling, and business partnerships with travel agencies.