Thai Airways Headquarters
89 Vibhavadi Rangsit Road, Chatuchak, Bangkok, Thailand
contact@service.thaiairways.com
Monday to Sunday: 24 hours
+66 (2) 356-1111
Thai Airways’ headquarters is located in Bangkok, and serves its travel agencies and business partners. The airline’s head office also resolves passengers’ complex issues, such as flight delay support, name corrections, and loyalty program management. Thai Airways’ head office, including how to reach the office, contact information for those unable to visit in person, services offered by the airline from its head office, and more.
Thai Airways Head Office Contact Information
Here are the essential details that help passengers connect to Thai Airways’ head office:
| Address | 89 Vibhavadi Rangsit Road, Chatuchak, Bangkok, Thailand |
| Phone Number | +66 (2) 356-1111 |
| Email Address | contact@service.thaiairways.com |
| Working Hours | Monday to Sunday: 24 hours |
| Official Website | https://www.thaiairways.com/ |
Services Offered at Thai Airways Corporate Office
The Thai Airways corporate office offers a variety of travel services for passengers, corporate clients, and tour operators. The airline has a dedicated staff for all stakeholders, ensuring timely assistance and passenger satisfaction. These essential travel services include:
| Last-minute flight reservation | Assistance with refunds, cancellations, and flight changes |
| Support for the Royal Orchid Plus frequent flyer program | Claims for lost, delayed, or damaged luggage |
| Corporate travel solutions | Logistics and support for international cargo |
| Services for unaccompanied minors | Boarding assistance for passengers with reduced mobility and medical support |
| Dedicated access to booking inventory for travel agencies | Handling name correction on the ticket |
| Resolve fraudulent transactions and duplicate charges | Offering group fares and wholesale travel solutions to corporates |
| Advisory support for travelers on visas | Charter flight service |
Thai Airways Headquarters Map
The Thai Airways head office is located in Bangkok, and it is easy to reach by car, taxi, or public transport. For clear directions to the Thai Airways headquarters, you can use the interactive map below.
Thai Airways Executive Customer Service Contacts
| NAME | POSITION | CONTACT DETAILS |
|---|---|---|
| Ron Mastrangelo | (District Sales Manager Eastern Region USA u0026 Canada) | mastrangelo.r@thaiairways.com |
| Sasiwimol Skulyong | (Director – Customer Relations and Service Quality Department) | sasiwimol.s@thaiairways.com |
| Sorajak Kasemsuvan | (Chief Executive) | Sorajak.k@thaiairways.com +66 (2) 5451111 |
| Mrs Manusnunt Sitthijirasin | (Managing Director Customer Services Department) | manusnunt.s@thaiairways.com |
The Thai Airways headquarters in Bangkok is more than a corporate office and is a hub for flight management and a corporate travel hub. From handling the issues of travelers, such as flight changes and delayed baggage, to managing the travel accounts of multinational companies, the Thai Airways corporate office ensures that passengers and business clients enjoy a smooth travel experience.
FAQs
Thai Airways’ headquarters is located at 89 Vibhavadi Rangsit Road, Chatuchak, Bangkok, Thailand.
You can reach the office at +66 2 356 1111 or simply visit the office during business hours.
Yes. The headquarters provides tailored travel solutions, dedicated corporate accounts, negotiated corporate fares, and private charter service to support their professional needs.
The head office provides support for flight bookings, refunds, loyalty program queries, baggage claims, rebooking support due to flight delays, cargo services, compensation claims, and corporate travel management.

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