VietJet Air Jakarta Office in Indonesia

AVS Indonesia Allianz Tower 27th Floor Unit C Jl. HR Rasuna Said Superblock 2 Jakarta 12980 Indonesia

Monday – Sunday: 8:00 am – 8:00 pm

84 1900 1886

VietJet Air (VJ) Office is located in Jakarta, Indonesia. The office plays an essential role in connecting international passengers through its efficient customer service and operational support. The office in Jakarta offers the contact details, the travel service that passengers can avail, and other important information for passengers.

VietJet Air Jakarta Office Contact Details

The office serves as an essential point of contact for passengers who need assistance with ticketing or any other travel-related inquiries.

Below is the table outlining the essential contact information for the VietJet Air Jakarta office:

Address	AVS Indonesia Allianz Tower 27th Floor Unit C Jl. HR Rasuna Said Superblock 2 Jakarta 12980 Indonesia
Telephone Number	84 1900 1886
Email Address	vz.support@vietjetair.com
Working Hours	Monday – Sunday: 8:00 am – 8:00 pm
Official Website	https://www.vietjetair.com/
Online Check-in	https://www.vietjetair.com/en/checkin
Flight Status	https://www.vietjetair.com/en/pages/empty-seat-service-1622002713235

Jakarta Airport Office Details

Find out the Jakarta Airport office details for VietJet Air:

Airport Name:	Soekarno–Hatta International Airport
IATA Code:	CGK
Address:	Pajang, Tangerang City, Banten, Indonesia
Contact Number:	62 21 55912648

Services Offered at the VietJet Air Jakarta Office

The office offers a comprehensive range of travel services to ensure smooth and convenient travel experiences for both domestic and international passengers.

Here is the list of travel services available at the Jakarta office:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	VietJet Air Airlines Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

VietJet Air Jakarta Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

VietJet Air Headquarters

Below are the contact details for VietJet Air Headquarters:

Address:	Menas mall, 60A Trường Sơn, Phường 2, Tân Bình, Thành phố Hồ Chí Minh, Vietnam
Contact Number:	+84 1900 1886
Email:	19001886@vietjetair.com

List of all VietJet Air Offices.

The office stands as an essential customer service hub, ensuring passengers receive reliable assistance and quick resolution for their travel needs. With its strategic location, trained staff, and commitment to customer care, the office ensures a smooth, efficient, and reliable travel experience every time they fly.

FAQs

Where is the VietJet Air Jakarta Office located?

The office is located at AVS Indonesia Allianz Tower 27th Floor Unit C Jl. HR Rasuna Said Superblock 2 Jakarta 12980 Indonesia.

Can I book international flights at the VietJet Air Jakarta Office?

Yes. The Jakarta office assists with both domestic and international flight bookings to the airline’s extensive flight network across Asia and the South Pacific.

Does the Jakarta office assist with baggage or lost items?

Yes. Passengers can report delayed, lost, or damaged baggage and receive immediate help from the customer service team at the office.

Can I change or cancel my ticket at the Jakarta office?

Yes. The office handles rebooking, cancellations, and refunds as per VietJet Air’s change policy.