Sriwijaya Air Pontianak Office in Indonesia

Jl. Gajah Mada No.70, Benua Melayu Darat, Kec. Pontianak Sel., Kota Pontianak, Kalimantan Barat 78243, Indonesia

customercare@sriwijayaair.co.id

Monday - Sunday: 24 hours

62 751 4488777

https://www.sriwijayaair.co.id/


Sriwijaya Air (SJ) has an office located in Pontianak, Indonesia. The office serves as a vital point of contact for domestic and international travelers seeking assistance with flight bookings, changes, cancellations, and other travel-related services. The office offers comprehensive travel services and ensures a smooth process at every step. 

Sriwijaya Air Pontianak Office Contact Details

The office provides in-person assistance to passengers who require prompt solutions to their travel-related concerns. From managing last-minute travel bookings to offering rebooking support during flight delays and cancellations, the Pontianak team ensures friendly customer service. 

AddressJl. Gajah Mada No.70, Benua Melayu Darat, Kec. Pontianak Sel., Kota Pontianak, Kalimantan Barat 78243, Indonesia
Phone Number62 751 4488777
Email Addresscustomercare@sriwijayaair.co.id
Working HoursMonday – Sunday: 24 hours
Official Websitehttps://www.sriwijayaair.co.id/

Pontianak Airport Office Details

Find out the Pontianak Airport office details for Sriwijaya Air:

Airport NameSupadio International Airport
Airport CodePNK
Contact Number62512609999
AddressPontianak, West Kalimantan, Indonesia

Services Offered at the Sriwijaya Air Pontianak Office

The office oversees a wide range of travel service that enhances flexibility and comfort for passengers. Whether you’re planning a holiday trip, a business visit, or a family vacation, The office will help you make stress-free travel arrangements.

Below is a comprehensive overview of the services you can access at the Sriwijaya Air Pontianak Office:

New reservationsRebookingFlight cancellationAssistance with check-in
Seat selectionBusiness Class upgradeDedicated visa assistanceSriwijaya Air Guest Inquiries
Extra legroom seatingBaggage Add–onSpecial or Sports baggage handlingServices for seniors
Unaccompanied minor travelMedical needsLost & foundLounge access
Meet-and-greetValet servicesRebooking assistance due to Delays and weather disruptionsGroup booking
Missing baggageIn-flight entertainmentSpecial meal requestAssistance during delayed flights
Pet travel assistanceFlight status updateMobility support

Sriwijaya Air Pontianak Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Sriwijaya Air Head Office

Below are the contact details for Sriwijaya Air Head Office:

AddressSriwijaya Air Tower, Jalan Gunung Sahari Raya No. 1, Central Jakarta, Indonesia
Contact Number+62 21 29279777
Emailcustomercare@sriwijayaair.co.id

List of all Sriwijaya Air Offices.

The office plays a crucial role in providing accessible, efficient, and passenger-focused support for departing and arriving passengers. Whether you ned helo with booking flights, baggage service, special travel requests, or group travel, the Pontianak office ensures a smooth and stress-free travel experience. 

FAQs

Where is the Pontianak Office located?

The Sriwijaya Air Pontianak Office is located in Jl. Gajah Mada No.70, Benua Melayu Darat, Kec. Pontianak Sel., Kota Pontianak, Kalimantan Barat 78243, Indonesia.

Can I book or rebook Sriwijaya Air flights at the Pontianak office?

Yes. The Pontianak office assists with new ticket bookings, rebooking requests, date changes, and flight upgrades based on the fare rules of your flight ticket. 

Does the Pontianak office handle baggage issues?

Yes. The office helps with lost, delayed, or damaged baggage, special baggage requests, and the purchase of extra baggage allowance. 

Can I request special assistance at the Sriwijaya Air office in Pontianak?

Yes. Passengers can request wheelchair support, senior travel assistance, medical aid, infant-related services, and arrangements for unaccompanied minors.

Leave a Reply

Your email address will not be published. Required fields are marked *