Sriwijaya Air Head Office
Sriwijaya Air Tower, Jalan Gunung Sahari Raya No. 1, Central Jakarta, Indonesia
customercare@sriwijayaair.co.id
Monday - Sunday: 24 hours
+62 21 29279777
https://www.sriwijayaair.co.id/
The Sriwijaya Air head office serves as a command centre of Indonesia’s full-service carrier. Located in Jakarta, the head office oversees all corporate operations, fleet management, customer support, and relations with travel agencies. Whether you are a traveler planning your trip, a corporate client negotiating bulk fares, or a travel agency seeking collaboration with airlines, the Sriwijaya Air headquarters offers reliable and seamless support.
Sriwijaya Air Corporate Office Contact Information
The Sriwijaya Air corporate office offers support for travel inquiries, flight booking, baggage issues, and corporate travel needs. Below is a detailed table that contains all essential contact details:
| Address | Sriwijaya Air Tower, Jalan Gunung Sahari Raya No. 1, Central Jakarta, Indonesia |
| Phone Number | +62 21 29279777 |
| Email Address | customercare@sriwijayaair.co.id |
| Working Hours | Monday – Sunday: 24 hours |
| Official Website | https://www.sriwijayaair.co.id/ |
Services Offered by the Sriwijaya Air Head Office
The airline official will help you correctly spell the name on the flight ticket and offer relevant guidance to avoid any travel disruption. The headquarters handles a wide range of services, ensuring in-person assistance and timely resolution of our travel concerns. The essential travel service includes:
| New flight reservations | Guidance for promotional fares |
| Flight changes | Same-day travel assistance |
| Ast-minute flight booking | Refund requests |
| Inquiries regarding the flight credits | Lost, delayed, or damaged baggage assistance |
| Special service requests, such as wheelchair support | Ticket name corrections |
| Assistance for passengers traveling with infants, | Boarding assistance for elderly passengers and unaccompanied minors |
| Handling duplicate bookings | Check-in and baggage allowance guidance |
| Customized corporate travel solutions | Negotiated business fare programs |
| Group travel assistance for events, conferences, and family tours | Charter flight service |
| Real-time inventory access for travel agencies |
Sriwijaya Air Headquarters Map
The headquarters is located in Jakarta. Use the interactive map below to navigate the Sriwijaya Air office.
The Sriwijaya Air head office plays a crucial role in ensuring the airline’s optimal customer service to passengers and in professionally handling relations with media, corporations, and other business partners. From managing flight booking and resolving delays and flight disruptions to offering corporate travel solutions, the headquarters staff provides timely and personalised assistance.
FAQs
The office address is Sriwijaya Air Tower, Jalan Gunung Sahari Raya No. 1, Central Jakarta, Indonesia.
You can reach the Sriwijaya Air corporate office at +62 21 29279777.
Yes. The team helps with claims for lost, delayed, or damaged baggage. The head office also assists passengers with compensation claims related to lost or damaged baggage.
Yes, the airline’s corporate office has a dedicated desk offering customized travel solutions to travel agencies. These services include discounted fares, a contract for negotiated fares, and live inventory access.

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