Sriwijaya Air Head Office

Sriwijaya Air Tower, Jalan Gunung Sahari Raya No. 1, Central Jakarta, Indonesia

customercare@sriwijayaair.co.id

Monday - Sunday: 24 hours

+62 21 29279777

https://www.sriwijayaair.co.id/


The Sriwijaya Air head office serves as a command centre of Indonesia’s full-service carrier. Located in Jakarta, the head office oversees all corporate operations, fleet management, customer support, and relations with travel agencies. Whether you are a traveler planning your trip, a corporate client negotiating bulk fares, or a travel agency seeking collaboration with airlines, the Sriwijaya Air headquarters offers reliable and seamless support.

Sriwijaya Air Corporate Office Contact Information

The Sriwijaya Air corporate office offers support for travel inquiries, flight booking, baggage issues, and corporate travel needs. Below is a detailed table that contains all essential contact details:

AddressSriwijaya Air Tower, Jalan Gunung Sahari Raya No. 1, Central Jakarta, Indonesia
Phone Number+62 21 29279777
Email Addresscustomercare@sriwijayaair.co.id
Working HoursMonday – Sunday: 24 hours
Official Websitehttps://www.sriwijayaair.co.id/

Services Offered by the Sriwijaya Air Head Office

The airline official will help you correctly spell the name on the flight ticket and offer relevant guidance to avoid any travel disruption. The headquarters handles a wide range of services, ensuring in-person assistance and timely resolution of our travel concerns. The essential travel service includes:

New flight reservationsGuidance for promotional fares
Flight changesSame-day travel assistance
Ast-minute flight bookingRefund requests
Inquiries regarding the flight creditsLost, delayed, or damaged baggage assistance
Special service requests, such as wheelchair supportTicket name corrections
Assistance for passengers traveling with infants,Boarding assistance for elderly passengers and unaccompanied minors
Handling duplicate bookingsCheck-in and baggage allowance guidance
Customized corporate travel solutionsNegotiated business fare programs
Group travel assistance for events, conferences, and family toursCharter flight service
Real-time inventory access for travel agencies

Sriwijaya Air Headquarters Map

The headquarters is located in Jakarta. Use the interactive map below to navigate the Sriwijaya Air office.

The Sriwijaya Air head office plays a crucial role in ensuring the airline’s optimal customer service to passengers and in professionally handling relations with media, corporations, and other business partners. From managing flight booking and resolving delays and flight disruptions to offering corporate travel solutions, the headquarters staff provides timely and personalised assistance.

FAQs

Where is the Sriwijaya Air head office located?

The office address is Sriwijaya Air Tower, Jalan Gunung Sahari Raya No. 1, Central Jakarta, Indonesia.

What is the phone number of Sriwijaya Air’s corporate office?

You can reach the Sriwijaya Air corporate office at +62 21 29279777.

Does the head office assist with baggage issues?

Yes. The team helps with claims for lost, delayed, or damaged baggage. The head office also assists passengers with compensation claims related to lost or damaged baggage. 

Can travel agencies contact the Sriwijaya Air corporate office?

Yes, the airline’s corporate office has a dedicated desk offering customized travel solutions to travel agencies. These services include discounted fares, a contract for negotiated fares, and live inventory access.