Aeromexico Bogota Office in Colombia

Ac. 26 #102, Fontibón, Bogotá, Cundinamarca, Colombia

Monday–Friday: 8:15 am to 5:30 pm

55 5133 4000

The Aeromexico (AM) office is located in Bogota, Colombia. The office serves as a prime resource for passengers seeking personal support for their travel. The office supports Aeromexico’s commitment to deliver exceptional services that connect passengers to key destinations across North America, South America, and the Caribbean. The office provides complete support to help meet your travel needs with dedicated service and attention to detail.

Aeromexico Bogota Office Contact Details

Below is a table highlighting the essential contact information for the office:

Address	Ac. 26 #102, Fontibón, Bogotá, Cundinamarca, Colombia
Phone Number	55 5133 4000
Email Address	customerrelations@aeromexico.com
Working Hours	Monday–Friday: 8:15 am to 5:30 pm
Website	https://www.aeromexico.com/

Bogota Airport Office Details

Find out the Bogota Airport office details for Aeromexico:

Airport	El Dorado International Airport
Airport Code	BOG
Contact Number	57 1 266 2000
Address	Av. El Dorado #103-09, Bogotá, Colombia

Services Offered at the Aeromexico Bogota Office

The office is equipped with a dedicated team that is ready to assist with a wide range of services tailored to meet the needs of both leisure and business travelers. The office is designed to offer personalised support, ensuring a smooth and stress-free travel experience.

Below is an overview of the essential services available:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Aeromexico Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights

Aeromexico Bogota Office Map

The location of the Aeromexico office can be identified through online maps and navigation tools given below, for convenient access:

Aeromexico Headquarters

Below are the contact details for Aeromexico Headquarters:

Address	Av. Tahel s/n, Pensador Mexicano, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
Contact Number	+1-800-237-6639
Email	customerrelations@aeromexico.com

List of all Aeromexico Offices.

The office is an essential service for passengers seeking reliable support for their travel with one of Latin America’s leading airlines. For booking travel and resolving complex travel issues, the office staff ensures that your existing reservation is handled with care and efficiency. For a smooth travel experience, visit the Bogota Office in the city and at the airport to plan your next trip with confidence.

FAQs

Can I make international bookings from the Aeromexico Bogota office?

Yes, the office facilitates bookings for all Aeromexico routes, including international flights to major international destinations across North America, South America, the Caribbean, Europe, and Asia.

What do I do if my baggage hasn’t arrived?

If your baggage is delayed, damaged, or lost, visit the customer service desk. You can also contact the office at bagaggequeries@aeromnexico.com.

Does the Aeromexico Bogota office assist with visa information?

Yes, the office can guide visa requirements and travel policies for your destination. Staff can clarify the paperwork required based on your nationality and itinerary. However, for a visa application, passengers must contact the relevant embassy.

How can I contact the Aeromexico Bogota office for booking inquiries?

For booking inquiries, call 55 5133 4000 or email customerrelations@aeromexico.com.