Emirates Cape Town Office in South Africa

Matroosfontein, Cape Town, 7490, South Africa

customer.affairs@emirates.com

Monday to Sunday: 9:00 am - 5:00 pm

27219371200

https://www.emirates.com/

Emirates (EK) Office is located in Cape Town, South Africa. The office offers comprehensive assistance to passengers traveling. The airline helps passengers with booking flight tickets, handling rebooking inquiries, offering visa guidance, and more. Whether you’re flying for Economy, Business, or First Class, the office in Cape Town ensures every passenger receives professional support catered to their travel needs.

Emirates Cape Town Office Contact Details

Below is a table summarizing the essential contact information for Emirates Airlines’ Cape Town office:

AddressMatroosfontein, Cape Town, 7490, South Africa
Phone Number27219371200
Email Addresscustomer.affairs@emirates.com
Working HoursMonday to Sunday: 9:00 am – 5:00 pm
Official Websitehttps://www.emirates.com/
Online Check-inhttps://www.emirates.com/in/english/manage-booking/online-check-in/
Flight Statushttps://www.emirates.com/in/english/manage-booking/flight-status/

Cape Town Airport Details

Find out the Cape Town Airport office details for Emirates:

Airport NameCape Town International Airport
Contact Number27 21 937 1200
Airport CodeCPT
AddressMatroosfontein, Cape Town, 7490, South Africa

Services Offered at the Emirates Cape Town Office

The Emirates office in Cape Town supports the diverse travel needs of the passengers, such as business travelers, passengers traveling with families, and frequent flyers. At the office, passengers can complete check-in, add baggage, and request seat selection. The office assists passengers with name corrections, as well as processing claims and refunds for flight delays. 

Below is the list of services that passengers can avail themselves of at the Emirates office:

New reservationsRebookingFlight cancellationAssistance with check-in
Seat selectionBusiness Class upgradeDedicated visa assistanceEmirates Guest Inquiries
Extra legroom seatingBaggage Add–onSpecial or Sports baggage handlingServices for seniors
Unaccompanied minor travelMedical needsLost & foundLounge access
Meet-and-greetValet servicesRebooking assistance due to Delays and weather disruptionsGroup booking
Missing baggageIn-flight entertainmentSpecial meal requestAssistance during delayed flights
Pet travel assistanceFlight status updateMobility support

Emirates Cape Town Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Emirates Headquarters

Below are the contact details for the Emirates Headquarters:

Address:Garhoud Area – opposite to Airport Terminal 3 – Dubai – United Arab Emirates
Contact Number:+1 800 777 3999
Email:customer.affairs@emirates.com

List of all Emirates Offices.

The Emirates Cape Town office is the essential point of contact for passengers, offering an end-to-end travel solution from booking a flight to processing compensation for flight delays, assistance with pet travel, and more, ensuring a stress-free travel experience for both leisure and business passengers. The Emirates Cape Town office is committed to delivering convenience at every step.

FAQs

Where is the Emirates Cape Town office located?

The office is at Matroosfontein, Cape Town, 7490, South Africa.

Can I make international bookings at the Cape Town office?

Yes, the Emirates Cape Town office handles international travel to destinations across all six continents.

What are the operating hours of the Emirates Cape Town office?

It operates Monday to Sunday: 9:00 am – 5:00 pm.

Does the office assist with lost baggage?

Yes, the office can help track missing baggage, guide passengers through the Property Irregularity Report (PIR) process, and offer compensation wherever required.

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