Emirates Headquarters
Garhoud Area - opposite to Airport Terminal 3 - Dubai - United Arab Emirates
Monday to Sunday: 9:00 am- 5:00 pm
+1 800 777 3999
Emirates’ headquarters is located in Dubai, United Arab Emirates, and serves as an operational hub for one of the world’s leading airlines. The office offers full support for passengers, corporate clients, and business partners. Emirates‘ head office, including its contact details, the services passengers can expect, and location information to help stakeholders connect with the airline seamlessly.
Emirates Head Office Contact Information
The Emirates’ head office is located in the bustling city centre of Dubai, making it easily accessible for passengers and business partners. Its proximity to Dubai International Airport ensures smooth coordination for domestic and international operations. Here are the essential contact details for the Emirates head office:
Address | Garhoud Area – opposite to Airport Terminal 3 – Dubai – United Arab Emirates |
Phone Number | +1 800 777 3999 |
Email Address | customer.affairs@emirates.com |
Working Hours | Monday to Sunday: 9:00 am- 5:00 pm |
Official Website | https://www.emirates.com/ |
Services Offered at Emirates Corporate Office
The Emirates Corporate Office in Dubai is not just the airline’s corporate office, but it also handles the airline’s global operations. From passenger assistance to business partnerships, the head office ensures a seamless travel experience and operational excellence.
Here is the list of essential services available at the Emirates corporate office:
Assistance with a new flight booking | Handles flight upgrade requests |
Last-minute travel changes and cancellations | Handling claims for delayed, lost, or damaged baggage |
Managing Emirates Skywards accounts | Tailored support for elderly travelers |
Dedicated assistance to elderly travelers | Boarding assistance to passengers with disabilities and unaccompanied minors |
Support for passengers traveling with pets | Tailored travel packages for businesses |
Handles Emirates SkyCargo operation | Handling press inquiries and global event sponsorships |
Assist with name corrections | Handles check-in and baggage purchase |
Support for claims related to lost or damaged baggage | Dedicated account management for travel agencies |
Resolve the duplicate booking concern and fraudulent transactions |
Emirates Headquarters Map
You can use the interactive Emirates office map below to get real-time directions and traffic updates to the Emirates headquarters:
Emirates Executive Customer Service Contacts
NAME | POSITION | CONTACT DETAILS |
---|---|---|
Andre Fick | (Head) of Customer Strategy | andre.fick@emirates.com |
Mostafa Karam | (Senior Vice President) of Customer Affairs and Service Audit | mostafa.karam@emirates.com |
Patrick Brannelly | (Vice President) of Customer Experience | pbrannelly@emirates.com |
Sir Tim Clark | (President) | tim.clark@emirates.com |
The Emirates Headquarters in Dubai is the operational hub for one of he most luxurious airlines in the world. From coordinating international flight operations to offering customized travel to corporations and travel agencies, the Emirates head office reflects the airline’s commitment to operational excellence and customer satisfaction. The Emirates corporate office is streamlined to offer expert guidance and timely assistance.
FAQs
The Emirates Headquarters is located at Garhoud Area – opposite to Airport Terminal 3 – Dubai – United Arab Emirates.
You can call +1 800 777 3999 for 24/7 customer service.
The Emirates corporate office operates Monday to Sunday, 9:00 am- 5:00 pm.
The Emirates head office offers support for flight bookings, cancellations, baggage claims, Skywards loyalty inquiries, corporate travel arrangements, and cargo services.